Evergreen Credit UnionReviews of egcu.org

great service fast efficient to the point respectful willingness to fulfill my concern request!

Great Customer service! Sean was so helpful. I made an error in my checkbook register and Sean helped me find the error. He was very nice and did not make me fill rushed to get off the phone. I know I could use online banking, but I really enjoy talking to a person. 10/10 would recommend. Great Job!

Needed assistance on transferring money from one institution to another. I'm so sorry that I can not remember the woman that assisted me on my phone call from your customer service department but she was AMAZING! Hands down the best customer service I have had in a while. She took the time to give me the infomation I requested but then went ABOVE AND BEYOND and explained another feature that you had that I was not yet using that she thought might simplify things for me. IT WILL!!! She also stayed on the line and walked me through it. My only issue is I can't remember her name and I would like to give her full credit!!!

Kacie was helpful and pleasant.

The commercial loan department at Evergreen credit Union is outstanding in every way. First they are real people with a sense of humor and truly enjoy what they do. Next, they know the business so they are able to be flexible and listen to what the customer is trying to do and help them get there I have worked with Jere Shaw the VP of commercial lending for years and had an outstanding relationship and many successful deals. Recently I began working with Julie Littell in the commercial loan department and she is creative and thorough and put together a great package for all of my commercial loans. I would highly recommend Julie to landlords and other commercial clients. Rand Clark, MBA Pres. Home Rentals & Office Rentals

Thanks Paige for your excellent customer service! Always kind,and does whatever she can do for me as customer!

The loan process was quick and easy. Everyone involved was professional, courteous and wonderful to deal with. I will definitely use them again in the future.

I appreciate you. Thank you for making the extra effort to answer my questions and finding the information I needed. I am genuinely grateful for the time you took and the kindness you shared. I’ve been a customer since I was a kid and your service has been one of the biggest reasons my entire family has stayed customers. (As a recommendation, I would love to see checks deposited independently so I can have a record of individual deposits. This would help me self-serve and help myself manage my accounts).