Great
16 reviews
ElephantDriveElephantDrive offers best-in-class Cloud Backup services, covering Backup, Sync and Share for individuals and small businesses alike.ElephantDrive's plans start at :- $10/mo for 1,000 GB for a Home subscription and- $20/mo for 1,000 GB for a business subscriptionWith its focus on security, speed, reliability, and compatibility with NAS devices, the ElephantDrive team has developed the industry's most advanced software and leveraged the emerging cloud infrastructure.
ElephantDrive (elephantdrive.com) has 16 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 13 reviews with 5 stars · Clear filters
R B.
Posted
The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.
Response from ElephantDrive· Sep 14, 2021
Thank you so much for your review. We're so glad you had a positive experience and posts like this are super motivating for our team.
Rosanne G.
Posted
I've been an ElephantDrive client for years, and when I started dual-booting Manjaro Linux (Arch-based) and Windows 10, I didn't want to build and install the "ElephantDrive" package in the repository without running it past the official team. They couldn't vouch for that one, since it wasn't their product, so they BUILT me one. I'm up and happily running with ElephantDrive backup now, no matter which OS I boot.
Response from ElephantDrive· May 11, 2021
We appreciate your sharing this experience - and your patience while we worked to provide the Arch/Manjaro support. We are working hard to expand our Linux support, and it helps to have supportive end users like you!
Sharyn H.
Posted
Elephant drive was recommended to me as an economical cloud based back up system, I decided to go with it. My Qnap NAS was supported and the interface easy to navigate. Because the experience was easy I decided to add another Qnap NAS, the back up started nicely after a number of weeks it just decided to stop, I sent out a help request to Elephant Drive and was sent a prompt response with new software to install...no that did not work either! Elephant drive then offered to remotely fix the backup. We are on opposite sides of the globe, so time was a consideration. They were fixing my backup before their first coffee. The fix went well, my drive is being monitored for a few more days and I have to say that this kind of service is what I call above and beyond. I am deeply grateful.
Response from ElephantDrive· May 11, 2021
Thanks for giving us the change to solve the problem. We are glad we could help you get the second device up and running -- and we will be here if you encounter another issue.
LindaY
Posted
This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.
Response from ElephantDrive· May 7, 2021
We really appreciate you sharing the positive feedback. Glad our team was able to help you resolve challenges through support and eager to help you in the future.
Ste K.
Posted
We have a QNAP with ElephantDrive backup, following a Ransomware attack against our QNAP device, facilitated by a QNAP issue, ElephantDrive helped us to get all our data back and up and running in a few short steps! Knowing we have this protection for our company data is one huge Peace of Mind step I would recommend anyone to take! Cloud backup may seem a lot of hassle but for mission critical data I would say are essential. Thank you ElephantDrive!
Response from ElephantDrive· Apr 29, 2021
Thanks so much for sharing your experience. We are so glad to have been able to support you through the attack and get your data back to you.
