Eskute USReviews of eskute.com

very responsive and pleasant

Great customer service.

Jill helped me out quite a bit and was pretty quick with responses considering it was mostly weekends. They were able to send me a replacement for a fender, both with the same look (I thought it was damaged and they sent a replacement with same sort of look/damage exact) but my dad mentioned now that it might be an intentional design choice for water/dirt to escape out of. Anyways Jill was very respectful and patient with me so better than most! Awesome customer service eskute team has.

This eskute bike was awesome, and my son has had a blast on it. Unfortunately, his bike frame developed cracks on the frame and we felt it was no longer safe to ride. After informing @Simon with Eskute of the issue he offered to send us a full refund and came through on that promise as the bike was part of a bad batch. We will continue to do business with ESKUTE in the future as we have several of their bikes in our house. Thanks again Simon with ESKUTE

Bella responded to me in a a very friendly manner and was very efficient. Good customer service.

I love my eskute v100, exceptionally well on up hills, on road or on grass, highly recommended!

I needed a replacement Trike with the upgraded reverse. Great Customer service

I bought an ESKUTE Nova X from Amazon. I had a minor issue with a couple of things, and ESKUTE customer service took care of it right away with no issues. I actually liked the product enough to buy a second Nova X off of Amazon, so my sons don't have to fight over the one bike. I've had the first bike for about 3 weeks now, so I can't currently vouch for long-term reliability, but for now, I am happy with both bikes. I am also very happy with the responsiveness from the ESKUTE company when I reached out to them.