Mike C.
Posted
Wonderful client service and human…
Wonderful client service and human interaction… and very responsive.. used to insure through Hodinkee and this experience has been wildly better. Thanks to Jack and David!

Excellent
210 reviews
Founded in 1993 and headquartered in Boston's historic Back Bay on Newbury Street, European Watch Company is one of America's leading full-service retailers of fine timepieces. We buy, sell, and trade fine watches, specializing in pre-owned and vintage pieces from the world's most respected manufacturers, including Patek Philippe, Rolex, F.P Journe, A. Lange & Söhne, Audemars Piguet, Vacheron Constantin, Jaeger-LeCoultre, Omega, Cartier, IWC, and many more. Whether you are looking to acquire your first luxury watch, add to an established collection, or sell or trade in a timepiece, our specialists are here to guide. Integrity is at the heart of everything we do. We don't think of ourselves as simply selling watches; we build lasting relationships and treat every customer as we would a dear friend. Our flagship showroom houses a full in-house restoration and repair department, where each timepiece is meticulously tested, serviced, and, when appropriate, sympathetically restored before sale.Every watch we offer is prepared for immediate overnight shipment and backed by a one-year warranty.For more than three decades, we have had the privilege of helping thousands of customers find the right watch and build meaningful collections, and we remain committed to earning your trust with every interaction.
European Watch Company (europeanwatch.com) has 210 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
Showing 209 reviews with 5 stars · Clear filters
Mike C.
Posted
Wonderful client service and human interaction… and very responsive.. used to insure through Hodinkee and this experience has been wildly better. Thanks to Jack and David!
Shivek R.
Posted
Polite, responsive, reasonable. Wish it were always this easy.
Maher A.
Posted
Excellent customer service, great prices, and easy straightforward deals.
Brook J.
Posted
Easy to work with and delivered a great watch!
BT
Posted
Customer service was fantastic. Clear communication, next-day shipping, product arrived as described.
Rich
Posted
The trade in value and price on new watch were very fair. Most importantly the customer service was easy and professional.
Jason K.
Posted
Phenomenal experience. Very pleased with the candor, professionalism and timelines. David was an All-Star throughout the process.
Ray
Posted
Excellent experience with European Watch Company. Philip was professional, attentive, and genuinely helpful throughout taking the time to answer my questions and make the process comfortable. Joshua’s personal involvement also reflected a high level of care and professionalism. The transaction was smooth, effortless, and handled with great attention to detail. The watch arrived securely packaged, exactly as described and better in person than expected. I truly appreciated the thoughtful follow through from Philip, Joshua, and the EWC team. I am already considering additional pieces to add to my collection and look forward to working with European Watch Company again.