EyeconicReviews of eyeconic.com

Frames seemed thicker than on virtual Seem a bit loose , will need adjustment Progressives not as precise as other brands Darkening lenses don’t get very dark

Customer service is severely lacking. Called to clarify a couple of things. Got no help at all. Will be reluctant to buy again.

Ordering was easy. Styles and options are average. Prices are average. Don’t really feel like my insurance helped, still spent $300+ on transition ray ban aviators. Delivery time was about 3 weeks.

Easy to order but the shipping process needs work. Order tracking is not reliable and the recent order did not arrive on time.

My prescription needs serious adjustments

I am so nervous because I put in my order on January 18th and I have had one update only about my prescription being verified. Had I of known that my contacts would be on back order and take over a month to come in (projected) I would have just ordered at a store. Their really needs to be a better line of communication between the customer and the processes that are happening to expedite everyone's order. I truly understand the delay with COVID, but this wait time is beyond what I had seen with any company I have ordered from, and to make it worse my insurance has been used . I can only hope that my contacts come in by March 8th before I leave out of town. EYECMO101080353

*Update: after posting here they did process the order (as stated below) and I received the contacts on 1/20/21)* I ordered contacts on January 1st and 12 days later the order is still "pending" with no additional communication. I called customer support and the wait time is 51 minutes up to over an hour (?) That's way too long. I sent an email as well. I hope to hear back but I really need contacts and the fact they haven't even processed my order is concerning. My order number is: EYECMO101063481