Great
9,635 reviews
Eyelation Technologies Inc.Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 981 reviews with 1 star · Clear filters
Jimmy F.
Posted
Waste of my time
Response from Eyelation Technologies Inc.· Jun 21, 2024
Hello Jimmy. We appreciate your feedback. Our onsite exams are not for all employees; we apologize for your inconvenience. We do recommend getting a comprehensive eye exam. Thank you!
customer Kevin K.
Posted
the glasses aren't right my vision is all blurred. lol terrible job. This company sucks they make everything hard to do and then screw it up more.
Response from Eyelation Technologies Inc.· Jun 19, 2024
Hello Kevin. We appreciate your feedback. We are sorry to hear you are having issues with your glasses. We have sent a return label and an optician will be reaching out to address the issues. Please check your spam folder regularly. Thank you!
customer
Posted
NO UPDATES ON MY ORDER OR TRACKING
Response from Eyelation Technologies Inc.· Jun 13, 2024
Hello. We appreciate your feedback. You order has been canceled; we need a valid prescription that includes: patient name, doctor information and exam dates. Sorry for this inconvenience. Thank you.
customer
Posted
Didn't explain to me the prices and what company covers
Response from Eyelation Technologies Inc.· Jun 6, 2024
Hello. We appreciate your feedback. We have emailed you a detailed receipt. If you have further questions, please email "[email protected]" and we would be happy to assist. Thank you!
customer
Posted
My eyelation expert that came to my place of employment didn't put in my order. I never received an email or qr code on where to order myself. The only reason I figured out I didn't have an order was because my coworker told me hers arrived. I asked her for the customer service number (she received emails) and gave it to me. I am very very upset, #1 I am ordering when my entire plant has their glasses and #2 the website doesn't explain, CLEARLY, what exactly I can and cannot get.
Response from Eyelation Technologies Inc.· Jun 3, 2024
Hello. We value your feedback. We are sorry to hear that you didn't have a good experience. We have contacted the Eyelation optician to process your order ASAP. Again, we apologize for this inconvenience. If you have any additional questions, please email "[email protected]" and we would be happy to assist. Thank you.
customer
Posted
Ordered 6 days ago & order status reads, ready to process. 6 days & it still did not ship. Awful. You didn't even earn one star bit I could not choose less.
Response from Eyelation Technologies Inc.· May 31, 2024
Hello. We appreciate your feedback. You will receive notification when your order has shipped. We apologize for the delays and are working diligently on your order. Thank you!
Mike N.
Posted
You canceled my order without notifying me. I hate that I had to call you to find that out after a month of waiting. I put all the requested info that was asked of me on your website only to be told I had to have a Rx with my name and providers name on it. The website didn’t request that info. Will not reorder with your company and will tell my employer how misleading and difficult to work with Eyelation is.
Response from Eyelation Technologies Inc.· May 24, 2024
Hello Mike. We appreciate your feedback. We apologize for this misunderstanding. We require orders to have a valid prescription that contains patient name, doctor's information, and exam dates. By law, we cannot fill a glasses order without this. An optician should have contacted you after you placed an order for this information; we apologize if that did not happen. We continuously working with our employees to make sure they are reaching out to verify all pertinent information. Again, we are sorry for an inconvenience this may have caused you. Thank you.
Tammy D.
Posted
No longer have good selection.
Response from Eyelation Technologies Inc.· May 17, 2024
Hello Tammy. We appreciate your feedback. We are sorry you company offers a limited amount of frames to choose from. We hope you were able to find one that works well for you. Thank you!
