David F.
Posted
Handling business professionally
Well, I accidentally hit the wrong button when I signed up. I contacted the company. They took care of it. Richard handled it the next day. Great support great team great product.

Great
206 reviews
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 166 reviews with 5 stars · Clear filters
David F.
Posted
Well, I accidentally hit the wrong button when I signed up. I contacted the company. They took care of it. Richard handled it the next day. Great support great team great product.
GIRLS L.
Posted
Fadr is an excellent resource. Most accurate stem seperator
Space C.
Posted
Great customer friendly support. Great separation of stems
Zoasong
Posted
good tool and fast support
scott L.
Posted
support was immediately responsive, and took care of my issue quickly. FADR is a remarkable product with great customer service. Thank you!
Luis L.
Posted
Provided fast customer service
Robert L.
Posted
I reached out regarding their TOS and how it sounded like they could steal people's work and use it in any way possible. They reached out within 12 hours with a clear explanation that they would never do that and that they intend to change the wording regarding the section in question. They even got back to me super quick about a link that was broken. Not only do they offer a great service to artists but they value our business.
Jot K.
Posted
Managed to subscribe to the wrong plan somehow, but support fixed it in no time. And btw – your product is super cool too!