Alessandro
Posted
Good Customer service
The customer service helped me a lot, the operator was kind and professional.

Average
739 reviews
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
Showing 330 reviews with 5 stars · Clear filters
Alessandro
Posted
The customer service helped me a lot, the operator was kind and professional.
Martin M.
Posted
Very helpful and very easy to work with I appreciate your time.
Matthew R.
Posted
Super helpful, responded with urgency to solve my issue. Most luh 🤍🕊🤟🏼
Peter
Posted
I recently made my first order from Feature and was a little worried because of some bad reviews. This worsened when about 24 hours after I placed my order I received a tracking number that did not work. I waited a few days thinking "maybe it hasn't gotten scanned yet". 6 days later I email their support desk and within a few minutes I receive an email with the correct code. Package arrives in two days. Super simple request, but Kiaira's speed in responding gave me a great feeling on ordering from Feature. I'll be happy to order from them in the future.
Christine N.
Posted
This quaint store packs a lot of punch! Great selection of exclusive shoes!
Jerard T.
Posted
Order a fitted hat and the product came on time in great condition.
KIMBERLY
Posted
I was pissed about no returns. I ordered some shoes and they sent the wrong size and I couldn't get a refund only store credit. I ordered a shirt with low expectations and was shocked it was the PERFECT FIT...It made my day!
lina F.
Posted
Truly happy with their customer service. I have to be honest never had a company get back to me fast first of all and they were able to accommodate my request. In very little time which was awesome !!! I’ve order from them before and did not have any issue either. Loveeee them