SunriseReviews of findsunrise.com

I got charged $150 too for nothing and they still haven’t refunded my $9 as well

I inquired, paid the $9. Got an email that they cannot Rx me anything even if I self pay. They said they're closing the ticket. Just now I get $150 damn charge when they didn't do anything! I'm livid. Contact the Better Business Bureau like I am.

I signed up with this company with big hopes for getting good care. I quickly learned that it is a scam company who is quick to take your money but ignore you when you need anything. They lied and said they submitted my prior authorization for 2 weeks and I’ve seen other reviews with the same experience. I have been requesting cancellation and all of a sudden customer support doesn’t respond to those emails. I have requested 5 times for cancellation and no response!! I want this subscription cancelled immediately!! I do not consent to any further charges!

I have been trying to contact them to cancel my membership after the referred me to an oral med but I go to my pharmacy and it was not send contacted them did they intake and still no pill. Now they have the audacity to take $149 membership fee out of my account which happened to be my car note money. Trying to contact them to get a refund and no one is responding. Worst mistake even.

Second review, no updates about my prescription that I’ve been requesting for over 2 weeks. I’ve gotten one reply to an email that sent me a link to the refill page… that I already filled out. Do not spend the money on this company, please! The first few interactions with them getting the PA for the medicine was great, but now I can’t get in touch with anyone and my card is still being charged, and “Jeff” who replies to these reviews has not done anything. Everything about this company screams scam, so please go elsewhere. The good reviews will probably turn bad once they need a refill, because even if they replied earlier, they will not reply any longer.

I am in agreement with most of the other poor reviews. Makes me wonder if this is even a legitimate company. I signed up and 5 days later still have yet to hear anything from a doctor. Leave e-mail responses to support and hear nothing back. The customer service is horrible.

Several emails. No response.it was so easy to take my money, but harder to get answers. No phone number not direct contact with the dr. Basically taking advance of people who need this medication.

Everything was going fine until about a month ago. I have not received any responses (after multiple emails). I am overdue for a refill. The doctor is supposed to respond within 24 hours/one business day. It’s been a week. I have not received a response from the doctor. Now all of sudden i receive a message when I requested my refill that “the clinician is out of the office…please contact support.”. That triggered me. You can only email their support team if you need help. Their support have not responded either. I suspect the support team is A.I. and not actually real people. Then the requests for help get filtered and farmed out to actual people …or maybe not? I had success with the weight loss drug i was taking but i see that going down the drain with this. Also the weight loss medication already is getting sensationalized negative media attention and companies like this will make it difficult for the people that are obese and benefit greatly from these medications. My recommendation is to seek a real in person doctor as this is highly suspect at this point. I am calling my credit card company today and making sure no more charges are authorized . If you try to cancel via email (which is the only way) you get no response… I am very upset with Sunrise.