FiredogsscReviews of firedogssc.com

Firedog is incredible. They are the only internet and tv service that goes far and beyond for customer service and what a superior internet. Their internet is by far faster and more reliable. The channels they offer is incredible. All the channels from sports, news, and movie channels to include HBO, Showtime, encode and cinema. Large capacity for recording and eady to go back several weeks and watch something I missed to recording. As far as customer service they respond quickly with 24 hours service. All employees are treated like family. I was on the hoa board and one of the residents had terminal cancer, he wanted a western channel, they had it on the full time channel lineup the next day. I can't believe I an talking good about an internet company but they make it so easy. I recommend Firedog to everyone. Far superior to all other companies.

Update to my last review. These guys have certainly gone above and beyond to solve my issues. They have kept me informed every step of the way also and worked around my schedule. Their customer service is next level for sure and the field team is professional and knowledgeable. Thank you so much Firedog for being patient with me and solving my issues.

Update June 30th: I increased my rating from 1 to 4 stars after speaking with leadership at Firedog. They implemented a status page (status.firedogssc.com) and are working toward tying this to the most recent operational update so customers will know what happened, what area is affected, and most important get an estimated time of repair. This is a big improvement and I was impressed that C.W. at Firedog reached out and said he was going to help make this right. I look forward to continued improvement. --- April 23: Major outage in Panama City Beach lasting 24hours on April 23rd. Their support center had no idea what root cause was or an ETR.