Excellent
165 reviews
Firepitsurplus is listed under Decoration & Interior.
Firepitsurplus (firepitsurplus.com) has 165 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 137 reviews with 5 stars · Clear filters
Bruce C.
Posted
He answered my questions and made good suggestions.
Response from Firepitsurplus· May 26, 2026
Thanks, Bruce! Glad we could answer your questions and point you in the right direction. We appreciate it!
Dwayne G.
Posted
Their prices are competitive and they are customer focused. They provide timely information and are very responsive. THANK YOU!
Response from Firepitsurplus· May 26, 2026
Thanks, Dwayne! Really appreciate the kind words. Glad you found us responsive and easy to work with. Thank you for your support!
David L.
Posted
Darrel put together a custom invoice for me within 5 minutes of starting a chat through the website. After further discussion, Darrel sent 2 revised invoices within minutes that resulted in significant savings. Couldn't have made it any easier and gave me confidence in my decision to purchase from Fire Pit Surplus.
Response from Firepitsurplus· Jan 7, 2026
Thank you for sharing your experience! We’re glad Darrel was able to provide the best, fast and helpful services. Our team at Fire Pit Surplus strives to provide the best experience when buying fireplaces, fire pits, and wood stoves. We truly appreciate your business. — Fire Pit Surplus
Theo K.
Posted
Great service by Rayden. We are completely satisfied with our new fire bowl!
Response from Firepitsurplus· Jan 7, 2026
Thank you for your review! We’re glad Rayden provided the best service and that you’re completely satisfied with your new fire bowl. We truly appreciate your business and support! — Fire Pit Surplus
Kelvin D.
Posted
I was pushing for a quick, last minute purchase on a Drolet HT 3000, and I called the office at fire pit surplus to see when the unit would arrive. I have an appointment booked for first week of January, and the unit would not be here till feb 7th. I spoke with Darrel Goodall, and he was able to convince me to switch to the drolet escape 2100, with the variable speed blower and get it to me the first week of January. 10 out of 10 recommend working with Darrell and will definitely be giving him a call back for all of my future stove installs. Thanks for getting me out of a pinch, Darrel.
Response from Firepitsurplus· Jan 7, 2026
Thank you for sharing your experience! We’re thrilled that Darrel provided the best guidance and helped you find the perfect Drolet Escape 2100 wood stove with fast delivery. Your recommendation means a lot, and we look forward to assisting you with all your future stove installs. — Fire Pit Surplus
Ali
Posted
Great experience
Response from Firepitsurplus· Jan 7, 2026
Thank you for your review! We’re glad you had a great experience and received the best service from Fire Pit Surplus. We truly appreciate your business! — Fire Pit Surplus
Daniel G.
Posted
I worked with Darrel. He was very helpful and knowledgeable. Happy with our purchase
Response from Firepitsurplus· Jan 7, 2026
Thank you for your feedback! We’re glad Darrel could provide helpful service and that you’re happy with your purchase. We truly appreciate your business! — Fire Pit Surplus
ann S.
Posted
Darrell was very helpful and addressed all my needs. My Lunar Bowl Firepit is beautiful! I would recommend this company to everyone.
Response from Firepitsurplus· Jan 7, 2026
Thank you for your kind words! We’re thrilled that Darrel provided the best service and helped you with your Elementi Lunar Bowl Fire Pit. We truly appreciate your recommendation and your business! — Fire Pit Surplus
