Fireplaces USAReviews of fireplacesusa.com

profesional

I was actually hesitant to buy such a big purchase online, but after doing my due diligence I decided to buy from Fireplaces USA and I'm glad I did. Everything from placing my orfer to delivery was better than expected. Do not hesitate to purchase from them. I'm thankful!

I ordered the ember media kit for Amantii electric fireplace. Ordering was fast and easy. There was an issue with the tracking number, but Fireplaces USA support was quick to reply and send an updated tracking number to me. Delivery was not delayed. I would definitely recommend!

Easy process and exactly what we needed for our customer

FireplacesUSA has an impressive array of electric fireplaces. I had no trouble finding what I needed at a great price and quality. Shipping was on point as well

We love our Fireplace! The many options this fireplace has is great! Quality of product and easy installation was a plus!

Kudos to the Excellent Customer service team at Fireplaces USA. After reading horror stories of other fireplace websites I was super skeptical to give them a try. Jessica their sales and customer support rep. was phenomenal from the beginning from purchasing through delivery through warranty issues. She was in touch proactively and working with me closely communicating each step of the process and making sure I was up to date. They are the best company to work with when it comes to product that value for money and they have your back covered. We had some delivery and warranty issue which she addressed on time and always responded to queries. I would definitely recommend anyone skeptical to purchase a gas fireplace online . This fireplace was expensive but with the seller like this I am confident my business to them is in good hands and I will be supported.

I like the slim fit. Most of all. I truly enjoy watching the flames with no heat. Love to sit in front of the fireplace and enjoy the crystals and flames. I can use this fireplace all year and no maintenance required.