John N.
Posted
Wonderful customer service
Wonderful customer service. I made a mistake on my order which was fixed without hassle. Thank you. Highly recommended.

Excellent
6,647 reviews
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
John N.
Posted
Wonderful customer service. I made a mistake on my order which was fixed without hassle. Thank you. Highly recommended.
GEORGE O.
Posted
Fast , reliable and honest . Very easy to deal with and solved a mistake I made whilst filling in my prescription details with zero fuss! Looking forward to ordering more glasses from firmoo, Definitely my go to from now onwards 10/10
Jürgen R.
Posted
Ich habe nun schon zwei Brillen gekauft. Bei der ersten war ein Glas nicht richtig-- wurde aber schnell umgetauscht. Die Zweite ist genau so, wie ich sie gewünscht hatte. Also: glatt>> 4 bis 5.
Response from Firmoo· Nov 18, 2024
Vielen Dank für Ihr Feedback. Wir werden weiterhin nach Verbesserungen streben, denn Ihre Unterstützung ist unsere größte Motivation.🌷
Adriana Martinez M.
Posted
He recibido ya 4 gafas y todas llegaron muy bien, pero en la quinta que ordené me equivoqué con la graduación y ellos asumieron todos los gastos pese a que fue mi error. Nunca me habían dado una solución tan rápida en ninguna otra tienda y en ninguna otra óptica incluso física.
Response from Firmoo· Nov 18, 2024
Gracias por tus comentarios. Seguiremos esforzándonos por mejorar, ya que tu apoyo es nuestra mayor motivación.🌷
Maria L.
Posted
Fantastici. Prezzi super. Ci si può permettere di comprare più occhiali e avere stili diversi.
Rut
Posted
I just received my first pair of glasses and I couldn't be happier!! They fit perfectly, I wouldn't change a thing. I will definitely get a few more pairs, such a great quality. I can't recommend them enough. Very happy costumer :-)
JTPhilly
Posted
Responsive customer service, good value.
AMANDA M.
Posted
I absolutely love these glasses they're exactly what I wanted I have 100% recommend firmo! Xo