Miwa
Posted
Amazing customer service!!
Lynn was absolutely amazing getting back to me via email! She was so helpful and guided me through the whole ordering process with ease. Very satisfied and highly recommend :)

Excellent
6,647 reviews
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Miwa
Posted
Lynn was absolutely amazing getting back to me via email! She was so helpful and guided me through the whole ordering process with ease. Very satisfied and highly recommend :)
Pixie M.
Posted
Amazing customer service. I ordered 2 pairs of glasses. Theyou were made, shipped and at my house in 6 day from when I placed the order. I ended up puting in the wrong prescription, where it should've been a - I put a +. I contacted them and they gave me the option to get a coupon code for the amount I spent and just pay shipping for 2 new pair or to get a refund. I chose the coupon code. They were so understanding. I have now ordered my new glasses with the coupon code they gave me. ( correct prescription this time lol) They are great. I highly recommend <3 <3
Asheli C.
Posted
Firmoo is awesome. Not only do i like the selection but I also love the speedy and kind customer service team. The glasses are both affordable but don't lack anything in quality. While I received my glasses for review I would gladly purchase from them!
Morgan H.
Posted
Great customer service!
Bailey
Posted
Incredible service. Timely response. Helpful when I needed it!!!!
Gavin W.
Posted
The customer service was amazing and so was Vizy. I love how they provide you with options and help you until you are satisfied with your orders.
Stefany R.
Posted
I cannot begin to express my LOVE for my new glasses. I literally cannot see with out my glasses . I submitted my prescription, received my glasses and all can say is WOW! I am in love. I admit i was a bit skeptical but i am totally convinced now. Thank you FIRMOO!
Tiffany
Posted
The glasses are sturdy and the lens are super clear!! It’s an awesome buy!