Excellent
6,647 reviews
FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Jacqueline K.
Posted
Sehr freundlicher, effizienter und entgegenkommender Kundenservice. Ich bekam innerhalb von einem Tag eine hilfreiche Antwort, der Kontakt war jederzeit höflich. Die Brillen sind auch sehr hübsch. Klare Empfehlung.
K P.
Posted
The price is great and the customer service is excellent!
customer
Posted
Firmoo has the best customer service I ever experienced with eyeglasses purchases. The communication is a plus+. I start with just 1 pair of glasses now I have 8. In love with and satisfy with my items 🤓
C K.
Posted
Ive purchased glasses from firmoo before and just because they are "cheaper" doesnt mean they arent quality. Ive always been a bit haphazard with my glasses and spending 300 on a pair made my gut turn. I literally had 13 pairs of all sorts of styles for $330 ish. PRESCRIPTION. Fashion has opened up, ease has opened up, and it's just so wonderful to have so many different styles available. They have great promotions available, and you can truly make a pair of glasses exceptional with the add ons, OR keep it budget friendly with cheaper options. Plus they have driving, blue light, and transitions types, and Im sure more! Customer service has always been friendly in my experience as well.
Adrian P.
Posted
I've ordered glasses from here a few times, sunglasses as well with prescription, absolutely excellent! Lately I was ordering frames with a new prescription but I've ordered the wrong frames. Went through the exchange process thinking I'm going to have to send them back and wait for the new ones, long process.. but NO! To my surprise Firmoo advised me to keep the wrong frames and gave me a coupon with a massive discount for my next Frames! Ordered the right ones and I'm waiting on that, plus delivery is very quick! I'm very happy!
Eleonora C.
Posted
Con loro mi sono trovata molto bene. Lo consiglio a tutti. Servizio clienti molto affidabile.
Severine V.
Posted
Super contente de ma commande monture de très bonne qualité et ma correction au niveau des verres parfaite. J avais peur au vu de ma forte myopie et le côté astigmate. Franchement je recommande les yeux fermés
Beth H.
Posted
Really easy to put your prescription in, lots of options and I like that you can use filters on the site so you dont have to look at glasses that won't fit. I will definitely buy more glasses from Firmoo in the future!
