Firstport CompanyReviews of firstportcompany.com

Absolutely disgusting company. You wait on the phone for nearly an hour and when they do answer you do not get any help from them. I moved into our new property a year ago now and my husband and I and our Solicitors have been waiting for an updated Certificate of compliance to Satisfy the Land Registry this has been going on for a year now and still not received it . We have decided to sell our property as we do not want to pay this company anymore management fees after the way we have been treated. I would avoid anywhere where this company manages the grounds.

I have no words to describe this purportedly property management company and zero stars if possible would be more accurate. No escape from unfortunately but be prepared for inflated bills and incompetent accountancy that leads to additional bills from previous years which should surely be accounted for and if not the shortfall should be met by any reputable company. Consistent complaints remain unanswered even if escalated to senior management who obviously don’t care. Given any opportunity to change management provider I would not hesitate.

I have owned a flat managed by peveral OM and now first port. Absolute shit the charges go up constantly and recently I presume another Tennent must have raised an issue with billing and we received a 500 refund. The problem is when you look at the invoices they are so complicated to the average person that who knows if we are actually recieving what we are billed for. But either way extortionate. We were being billed for bird boxes in all for helping nature but I’ve never seen any. Unless thats a term used for something else.

Property managers for our development. Experience of dealing with them on so many fronts has been frustrating.

This is my 31st review of FraudPort since April 2025, and I still haven't had any meaningful reply to any of our issues. Many of these reviews have replies to say that the company will respond, but here we are after 9 months and nothing has changed, no response has been provided. The replies on here are untrue, just like the constant lies from the staff. We're preparing court papers to try and recoup some of our mismanaged funds. We're also in contact with Action Fraud.

Don’t have anything to do with any property they “manage”. Hopelessly inefficient and unbusinesslike. Their Development and Area Managers are not even allowed to contact their bosses, if you can believe that. They profess to put the residents first and have their safety and comfort in mind at all times. However when I was attacked by another resident in which the Police were involved they were not in the least bit interested. Susie

Online portal inoperative. Letters and emails unanswered. Impossible to contact .

Criminals. This criminal outfit is trying to rob us of several thousands of pounds. They have been given powers by several governments, and they are using them.