Five9Reviews of five9.com

Solid team that makes onboarding easy. Easy integration with LeadPerfection CRM.

A Great company, simple to use with lots of features.

An excellent Service Desk telephony service which fulfills all our needs.

Easy to use for the most part.

Great platform! They are very helpful and always helped in me a timely manner.

The staff at Five9 are always helpful and prompt with all of our requests

Good product and meets our needs.

Five9 has completely changed the way our call center operates. It's enabled us to keep tighter control over our reps dialling compared to a manual process where they could sit without dialling, MASSIVELY sped up the dials by calling multiple numbers at once, and increased our pickup rate from 7% to 12% by matching the area code. That's over a 50% increase! The software is easy to use from the reps end, but one critique is their Java based desktop app for the admin side. It's pretty clunky and tough to learn, but once you get it down it's reliable.