Excellent
10,474 reviews
Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 9,338 reviews with 5 stars · Clear filters
M.Walter
Posted
Extremely fast and kind support! More than satisfied!:-)
Response from Froya Organics· Oct 3, 2026
Hei! That's so great to hear!! Fast and kind is exactly what we aim for, so this really means a lot. Thanks for taking the time to write this. All the best, Tobias @ Frøya
Consumer
Posted
Great customer service… resolved an issue I had promptly. Love the products too!
Response from Froya Organics· Oct 3, 2026
Thank you so much for this!! Really glad we could get your issue sorted quickly, and even happier that you're loving the products too. That combo is exactly what we're going for. All the best, Tobias @ Frøya
jla
Posted
I wanted to share feedback on my recent experience with customer support. While the day & night balms unfortunately weren’t for me, your customer support team—specifically Ale—was outstanding. They were patient, communicative, and made the return process completely painless. I may not buy this product again, but the quality of your service left a great impression.
Response from Froya Organics· Oct 3, 2026
Hey there, thank you for taking the time to write something this thoughtful even though the balms weren't the right fit for your skin. That part always gives me a bit of a pang, but I'm really glad Ale made the return process smooth and painless, that's exactly how it should be. We never want a return to be a hassle on top of a product not working out. Really appreciate you giving us a shot. All the best, Tobias @ Frøya
Holly F.
Posted
Froya organic has been wonderful to work with. Product is fantastic but it didn’t work with my skin type. When I reached back out, I was pleased with the ease and professionalism with customer service. The were prompt,caring and addressed my concerns. Highly recommend!
Response from Froya Organics· Oct 3, 2026
Hey Holly! Sorry the product wasn't quite the right match for your skin, but I'm really glad our team made it easy when you reached back out. Prompt, caring, and professional is exactly what we want every interaction to feel like. Thanks so much for the recommend, that really means a lot!! All the best, Tobias @ Frøya
Audrey
Posted
I’ve had excellent experience with Froya Organics customer service. They reply quickly and are very helpful! Highly recommend them if you have questions or issues with your order! - AMS
Response from Froya Organics· Oct 3, 2026
Hey Audrey! This made my day!! So glad our team replies quickly and actually helps when you need it, that's the goal every time. Thanks so much for recommending us, it really means a lot. 😊 All the best, Tobias @ Frøya
Blue
Posted
Products are incredible, despite me holding off for literal years because I hated the marketing so much. But I guess it worked because I finally bought some and....now have a subscription. Also, the customer service was absolutely lovely.
Response from Froya Organics· Oct 3, 2026
Haha, this made me laugh, I appreciate you giving us a shot despite the marketing! Really glad the products won you over enough to start a subscription, and that the customer service side was lovely too. Welcome to the crew!! All the best, Tobias @ Frøya
Tracy
Posted
Jason Mick did a good job answering my questions regarding the return policy. I need to mention, that as a consumer who found scent sensitivities, I’m not sure how a first-time customer can try your product AND return it unopened. Thank you!
Response from Froya Organics· Oct 3, 2026
Hey Tracy, thanks for this, and really appreciate you flagging that concern. Glad Jason could help answer your questions about the return policy. That's such a fair point about scent sensitivities, trying a product you can't test beforehand is tricky, and I'll make sure that feedback gets passed along to the team. Thanks for taking the time to share it. All the best, Tobias @ Frøya
Shanmu R.
Posted
Customer Service (Varinea) was wonderful! She really helped when I needed help.
Response from Froya Organics· Oct 3, 2026
Hey Shanmu! So glad Varinea could help you out, she's great like that. Thanks for sharing this!! All the best, Tobias @ Frøya
