Peter C.
Posted
Funnyfuzzy is disreputable
Funnyfuzzy sent a response that only delays the process for them to do the right thing. They had numerous emails where the order #FF350394S was in the subject of every email (5 total). They even offered a 20% discount to keep the wrong item. Do not buy from this company. Took 5 weeks to send me a large dog bed when I ordered an extra large. They said I could return it at my expense but if it wasn't packaged as delivered they would not issue a credit. The product is sealed in a vacuum package. They lied to my credit card company regarding the return so don't expect any support. Date of experience: October 07, 2024 Reply from FUNNYFUZZY Apr 8, 2025 Hi Cott, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at xx and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy You did not attach the refund documentation and I do not have it yet.
Response from FUNNYFUZZY· Apr 27, 2025
Hi Peter, We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response regarding this matter on 28/04/25, but sometimes emails like to play hide and seek! Have a look in your spam folder, it might be there having a little nap. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any confusion regarding our communication. Team FunnyFuzzy


