GasBuddyReviews of gasbuddy.com

After activating it, it worked once tried to use it several times and has declined ever since saying I haven't activated it.

Worst customer service I have ever experienced. My account was set up with an email I no longer have access to, so I simply wanted to change the email address. Since I cant access my old email, it is impossible to change it. Tried contacting GasBuddy multiple times via email per their instructions, finally got a response that my email was outside normal working hours. I sent my email at 10:49 am EST on a Friday. I then sent another email on a Monday at 11 am and again was told its outside their business hours, which are Mon - Fri 9 am - 5 pm EST...Worst service ever!

My membership was discontinued without a notice or warning. I had been a member for over 10 years. I attempted to open my account only to find out it had been closed. No explanation or warning. I have attempted to contact them several times to no avail.

Very frustrating prices are never accurate. Drove across town and wasted my time and gas.

I received a card with a chip that does not work. There is a charge to replace it. What a scam

If I could give zero stars, I would. I've been a customer for more than 7 years and only recently (seems like when they switched to GasBuddy+) I've had nothing but issues and problems with their app and website. Their customer service (Brandi) is beyond horrible. She has zero understanding of how to help resolve the issue. She's asked the same question FIVE times and every time, I have given her the information she requested. The sad part is? She wanted to verify my email. Screenshots and five confirmations later, she is still unable to ask the next question. The app...horrible. The website...horrible. The customer service? A JOKE.

I have tried numerous times to go to a Speedway gas station near me at I-40 Exit 412 on Deep Springs Rd in TN that advertises good discounted gas prices and every time I go there the gas pump tells me to see the attendant which frustrates me and I end up using my debit card. I contacted the Speedway Corporate office to find out what is going on at the person that replied to me told me that Speedway does not participate in the Gas Buddy program so my question is why does Gas Buddy allow Speedway to even show up on the app? To me that is very dishonest deceiving people with fraudulent gas prices. Gas Buddy needs to remove Speedway from the Gas Buddy app.

The new card rollout is horrible. There is no way to talk to a human being. Company used to be good. Horrible, horrible, horrible now.