Jess K.
Posted
Best Customer Service
Kate answered my question quickly and completely!
Response from Gradelink· Sep 10, 2026
Way to go, Kate!

Excellent
165 reviews
Administrators, help your school save time, improve enrollment, and fulfill its mission with Gradelink Student Information SystemEmpower your school to perform at its best with Gradelink’s integrated school management, teaching, and learning tools.Connect your communityKeep your administrators, teachers, parents, and students connected on and off campus.Work anywhereBecause Gradelink is web-based software, all you need is internet access.Centralize everythingSimplify all of your grading, attendance, and other administrative tasks.Work more efficientlySpend less time clicking and more time doing what you do best—educating.Keep your information secureRest assured, knowing your data is protected and backed up daily.Enjoy amazing serviceGet personalized, friendly training and support—at no additional charge. It's easy to get started with your new school management software1. Go to gradelink.com/demo to watch a demo video and get an instant quote.2. When you’re ready, we’ll set up your custom account and train your staff.3. Work confidently, as we back you up with top-rated, personalized support.Questions? We’re here to help at 800-742-3083.
Gradelink (gradelink.com) has 165 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 150 reviews with 5 stars · Clear filters
Jess K.
Posted
Kate answered my question quickly and completely!
Response from Gradelink· Sep 10, 2026
Way to go, Kate!
Massiel Justo A.
Posted
Quick reply and guidance through the process. The information is clear and they try to give us solutions based on our school needs.
Response from Gradelink· Sep 8, 2026
We’re always happy to help, Massiel!
Carly E.
Posted
My experience was great! I was connected with someone in a timely manner and received helpful assistance in resolving the issue I was experiencing. I really appreciated the direct and efficient support!
Response from Gradelink· Sep 4, 2026
Excellent! We’re always happy to help, Carly.
Wendy
Posted
We have been using Gradelink for over a year now and it has been a great transition. The entire team, especially the support team (Josue) has been amazing. They have been easy to work with in initial setup as well as daily needs
Response from Gradelink· Sep 4, 2026
We love hearing you’re off to a great start with Gradelink, Wendy! We look forward to working with your school for years to come.
Stacy D.
Posted
Gradelink Service is amazing! Customer service is always amazing, and they are so patient with our requests!
Response from Gradelink· Sep 3, 2026
We love that your experience with Gradelink has been amazing, Stacy!
School O.
Posted
Inye was fast and explained step by step what needed to be done to correct my issue complete with pictures! The pictures were extremely helpful. I corrected my problem in a matter of minutes without confusion.
Response from Gradelink· Sep 3, 2026
Glad to hear it! Iyen (yes, his name is a bit tricky to spell) is always happy to help.
customer
Posted
Josue is always extremely helpful with any questions I have. I receive a quick response every time with instant results. I really appreciate it!
Response from Gradelink· Sep 2, 2026
And Josue appreciates your review!
Young A.
Posted
Excellent Customer Service! I had several issues I was experiencing with Gradelink, and Axel was extremely helpful, patient, and knowledgeable. He took the time to listen to my concerns, walk me through the solutions, and make sure everything was resolved. I truly appreciate his professionalism and willingness to assist. Thank you for providing such great support!
Response from Gradelink· Aug 27, 2026
You’re welcome, YA! And thank you for your review; Axel appreciates the shout-out.