GrindworxReviews of grindworx.com

I just purchased this nice, and the blade came off the track. I watched a few YouTube videos on how this can be fixed easily. But for some reason, mine will not work even after watching these videos.

I told them I would never use their company again 2 years ago . after selling me a defective knife , They gave me horrible customer service . And I won't . I don't need junk products aaaand bad service.

Ordered a knife with expedited shipping and waited a week. Decided to dispute the charge with my CC company. All the sudden, that day, they ship it. Trash company.

Customer service is terrible. Didn't care in the slightest my order was "in progress" for 9 days after paying for expedited shipping. Ruined Christmas. Don't want to hear about volume as this wasn't their first one. You suck

Ordered 1 knife, came broken and handle was scratched badly in 3 spots. They refunded, I ordered a different one, it came with the quality seal cut and also broken but seemed repaired before. I think Grindworx sells BladeHQs returned knives.

Purchased a stiletto which lasted maybe 10 pushes of the double action button. When I asked for a replacement they simply told me that they don’t do exchanges but would credit me $35 which isn’t even half of what I paid. I’m shocked anyone would run a business like that. Send out a defective product and refuse to replace it or refund the purchase price. They had several other knives I was going to purchase. So glad I started with just one to check quality!