gripharness.comReviews of gripharness.com

ordered 2 weeks ago and product hasn't left california or even been delivered to USPS. customer service unresponsive. what can i expect from the product? amazon has same style so there i will go.

I ordered and paid for the harness Oct 26, still no word from them, have not received anything, have send emails asking why and no comments from them. I am waiting 2 more days and then will cancel payment from my credit car. awful customer service

Great product if you ever receive it. I ordered a harness Aug 13 2022 and have not received it as of today October 1. Slow delivery prompted me to cancel my order. That led to a charge back on my credit card. Grip harness was able to prove an attempted delivery and the charge was reapplied to my card. To settle the issue I asked Grip harness to reshoot the harness and I would not challenge the new charge. I have received many emails giving me excuses why I still have not received the harness but only promises STILL NO DELIVERY. Beware!

Been 3 weeks still no Harness Ive emailed them and there is no phone number on there page I will call my credit card company and request a refund Ill never buy anything from them again. Must be on a boat from China.

I advise everyone to avoid doing Business with Grip Harness!!! Terrible company!!! Ripped me off BIG TIME!!! Over a month waiting on order, and not correct. Save your time and money and go with someone else!!! Shirley Gentry

I think possibly this company is not only bad but has the worst customer service ever. They have a great way of making you feel that their defects are your fault. I received my harness on May 31 but didn’t put it on my dog until early June a few days later. The Velcro is deteriorating right in front of my eyes. They were very clear and told me they were being very clear that I should’ve returned it within seven days. The problem didn’t happen until I had it after seven days! And be careful about this big logo on their site that says 60 day 100% return guarantee-oh no! Only if there’s no defect will they consider a guarantee. This is the worst company ever, make sure you tell your friends and family not to order from them and by the way I contacted the Better Business Bureau and they have an F rating and better business can’t help because there’s no physical address for them. Can’t make this stuff up! Shame on them.

I ordered the gripharnes for my dog and I received it about 2 1/2 weeks later. It was the wrong size and I looked on my receipt and discovered I ordered the wrong size. I contacted Gripharness on the internet and wrote to them saying I accidently ordered the wrong size and if I could exchange it for an x-small. They said they would give it to their review staff. I haven't heard from them. Its been about 1 1/2 weeks!

Unfortunately, I received the grip harness two weeks after ordering and my dog wore it for an hour and it tore. The primary part of the harness tore right in half. The quality must not be very good and they said it is not our problem. Very disappointed. "We are not responsible for the damage caused by your dog, as we do not have control over your dog and take no responsibility."