HairstoryReviews of hairstory.com

Excellent customer service!

I've been using Hairstory for a little over 2 months now and I have to say that it's really been a game changer for me. I have really thick/coarse/dry type 3c-4c hair. As a kid I hated wash days, mostly filled with tears, and hours of fighting through the process from takedown, detangle, wash, detangle some more, condition, leave in, detangle again, rinse and then don't get me started on how it was STILL DRY AND TANGLED, and how much leave in product id need to blow it out just to be left feeling greasy and sore at that point. Ive been on this hair health journey recently and vowed to actually figure my hair out so that I can grow it out. I tried Hairstory in the rich formula not really expecting anything and saw results after the first wash....My hair detangled so easily in the shower ( i didn't even use the pre-poo i usually use because i wanted to see what it did on its own). I was able to wash my hair in like 10 minutes and blow it out in 25!! if you don't have coarse hair that may sound like a long time to you but trust me i usually spend 90 minutes on my hair so this was insane to me. my curls were way more defined and my hair stayed soft for days. I used to wash my hair once a month because I would get so anxious about having to deal with it that I avoided doing it (i don't produce oil and barely use any products so don't get build up so its not like my hair looked or felt gross) but now I wash my hair once or twice a week because I'm not avoiding doing it and actually enjoy the process! I've seen my hair look so much more healthy and moisturized and am getting regrowth in areas that were a little sparse. I'm confident that if I keep up this routine that i'll be able to wear my natural hair out instead of doing braids/installs all the time. Definitely recommend to anyone with my hair type who has struggled!

I’ve been really happy with my experience with Hairstory. The New Wash has honestly made a noticeable difference in how my hair feels. It’s much smoother and way less frizzy than before, and it just feels healthier overall. I also had a great experience with customer service. They were kind, responsive, and very helpful.

Excellent and very timely.

Great customer service. Started with AI's prompt responses but then escalated to Aline who was courteous, prompt and went above and beyond. Thank you Hairstory.

There was a problem with my order (received the wrong items) and Aline was super responsive and helpful. It has all been sorted out. I love Hairstory products!

HairStory not only has the best products but the most amazing customer service!

Speedy and helpful response to my questions. I love Hairstory so much and have love using and working with it since the beginning days and I don’t want to use anything else! Thanks for being so awesome and supportive!