Poor
16 reviews
HBTRANSIT LOGISTICSHB Transit is a mission driven company. We are dedicated to serve our customers 110% of the time, everytime. As a family owned company, everyone is family. We are set to build a global referral network based on world class services in the auto transport world. We are not just an auto transport brokers, we are car enthusiasts and we will treat your car as if was our car.
HBTRANSIT LOGISTICS (hbtransit.com) has 16 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.
Showing 10 reviews with 1 star · Clear filters
paul M.
Posted
Promises and more Promises , don't worry we'll get it to you, by Tuesday, even pay for expedited delivery ALL BS. Never picked it up, now stuck finding another company at a higher rate because of the now short time-line. AVOID THEM AT ALL COSTS.HORRIBLE
Nicholas
Posted
My vehicle never reached its destination due to a trailer breakdown, leaving me to retrieve it in a neighboring state, where I found it damaged. The carrier they partnered with, Ride-A-Transport, is operated by Gary Kickery, currently in jail. Consequently, their insurance refuses to engage, citing Gary's unavailability. HB Transit's negligence is glaring. They failed to vet the company they contracted with, leaving me to foot the bill for damages. Although their representative Sam is friendly, the company's incompetence and lack of assistance was appalling. It's standard practice for brokers to handle insurance matters, making HB Transit's denial of responsibility all the more egregious. HB Transit's lack of due diligence and incompetence in selecting a reliable partner is inexcusable. Their failure to fulfill basic obligations reflects poorly on their credibility and professionalism.
