Joel
Posted
Too expensive
Too expensive
Response from HDIS· Feb 14, 2018
Thank you for your feedback. We offer products for all budgets. A customer care representative will give you a call to discuss.

Great
5,742 reviews
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 193 reviews with 2 stars · Clear filters
Joel
Posted
Too expensive
Response from HDIS· Feb 14, 2018
Thank you for your feedback. We offer products for all budgets. A customer care representative will give you a call to discuss.
Estelle
Posted
Delivery taking far longer than it used to. Products get held at a location for more than a day many times. I can no longer rely on getting the products when they are promised.
Response from HDIS· Feb 14, 2018
Thank you for your feedback. A customer care representative will discuss how to set up a scheduled delivery so you will never run out of products!
Kimberly
Posted
Took longer then expected to arrive. It was turned over to my local post office then it took them 3 more days to finally deliver which isn't reflected in tracking information.
Response from HDIS· Feb 14, 2018
Thank you for your feedback. We appreciate your business, and a customer care representative will give you a call!
Sara
Posted
Delivery just not fast enough. The prices are already high, discounts silly, so something should be Really Good. The only reason to use your service is if one is unable, for whatever reason (disability, distance, transportation, embarrassment) to get to the CVS, RiteAid, etc. where the discounts are steep.
Response from HDIS· Feb 13, 2018
Thank you for your feedback. A customer care representative will call you about setting up a scheduled delivery to save time and money.
Jean
Posted
Delivery was promoted as 2 days. ordered Wednesday. Said FedEx. delivered Monday late afternoon US Postal service. Buy locally.
Response from HDIS· Feb 8, 2018
Thank you so much for your feedback. A customer care representative will look into this and give you a call today!
Ellen
Posted
The product that I ordered was out of stock and no one let me know. When a person orders something like this it is because they need it. Meanwhile, I have had to come up with some other arrangements. Just a simple e-mail or post would have been greatly appreciated. Not real happy about the whole ordeal.
Response from HDIS· Jan 25, 2018
Thank you so much for your feedback. We are very sorry about this inconvenience. A customer care representative will give you a call!
Fran
Posted
I had a difficult time checking out as my password was not accepted and I had difficulty straightening it out and one order went out and it seemed you must have two account for me. I think I have it set up now to send absorbent panties to my sister (Judith Dunn) in waterbury. this month i will know if it did go as planned She is going to tell me if they arrive or not
Response from HDIS· Jan 25, 2018
Thank you so much for your feedback. We will look into this and give you a call back!
KJM
Posted
Item was too small for size and weight described on package. If you at all close to weight limit indicated it would be best to go up a size.
Response from HDIS· Jan 25, 2018
Thank you for your feedback. A customer care representative will give you a call to follow up!