HDISReviews of hdis.com

The products were very inferior

Due to the inferiority of HDIS plastic pants I can only give the company 2 stars. They are very thin and flimsy. I have bought pla stic pants from a mail order catalogue at a price of $5 for 3 pair. They were just as thin and flimsy as those sold by HDIS. I can't understand how HDIS can sell such an inferior product at such a high price for the product. Their rubber pants on the other hand are well made. They are equivalent in price to rubber pants I've purchased from a competitor and actually cheaper when including s&h. I have found disposable diapers of high quality at a wholesale club that has home delivery as well as clubs. Take the time to shop around!

They say fast delivery. I guess they mean if they get it to you in 2-3 weeks its fast. I like their products but delivery time is not fast.

I placed an order Nov 1. Was told I would receive email notification when it shipped. I did not get the email. When I requested the shipping info I was told it would be delivered 11/6 and given a FedEx tracking #. However, the package was transferred to the USPS and I did not receive the package until 11/8. 7 days for a shipment of medical supplies from MO to WI is excessive and not something I will do again.

My initial purchase was not fulfilled. They did call me about the back order but later did not update me about the indefinite delay. The customer service by email was helpful and refunded the original order. I ordered another substitute product on line but could not get through the process since their computers were down but I did not know that until informed by customer service the next day. Customer service ordered it for me as promised but did not confirm by email but I did get messages that my “basket” was still full so a week later I reordered the item and it appeared on my door step twice: once that day and once a few days later.

Much to expensive, i found the same product at the local drug store for half price. I am on a fixed income and can not afford to pay twice the price. I will not be using your company any more.

I still am waiting for my first order.

Tape would not attached long. Keep on detaching.