customer
Posted
Service great, product could be better.
Service was great, some samples were good others need improvement.
Response from HDIS· Mar 8, 2018
Thank you so much for your feedback. We appreciate your business!

Great
5,742 reviews
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
customer
Posted
Service was great, some samples were good others need improvement.
Response from HDIS· Mar 8, 2018
Thank you so much for your feedback. We appreciate your business!
Michael
Posted
Good service.
Response from HDIS· Mar 8, 2018
Thank you so much for your feedback. We appreciate your business!
Pat
Posted
Gave 4 stars because I ordered a sample package and haven't used all the itmems yet to determine which woprks best. Definitely give customer seervice and shipping in a timely manner 5 stars !
Response from HDIS· Mar 8, 2018
Thank you so much for your feedback. We appreciate your business!
Patricia H.
Posted
I have purchased from HDIS, on and off, for twenty years. At the end of February, I placed an order-after a week it arrived, addressed to me, bot containing products ordered by a gentleman in Iowa. Being 80 and dependent on deliveries for items I need, I was very upset and probably took my anger out on an HDIS customer service representative. She listened without interrupting, asked a couple of questions, sought out a supervisor, and then proceeded to correct all my concerns in a polite, professional manner. What a wonderful surprise in today's world of indifference!! This experience has made me a constant customer for life.
Response from HDIS· Mar 8, 2018
Thank you for your support and your feedback. We truly appreciate your business!
Patricia
Posted
family forgot to tell me it arrived, sorry!! They are good, but not more useful or usable then depends
Response from HDIS· Mar 7, 2018
Thank you for your feedback! A customer care representative will look into your order and follow up with you!
Geri
Posted
Love the ease of ordering & fast shipment of products
Response from HDIS· Mar 1, 2018
Thank you for your feedback. We appreciate your business!
Alan
Posted
I trust them and they do take care of you. Complaints ( everybody gets them ) are dealt with swiftly and fairly. They do need to get A standard testing and scaling the absorbance of the different products. Such as 1 drop = 12 ounce absorbance. To get the number of drops from the product producers isn't good. It may be the best (they) put out but that don't mean it rate's come close to other products. Even though Yes you will not do wrong shopping here.
Response from HDIS· Mar 1, 2018
Thank you for your feedback. We appreciate your business!
Connie
Posted
I ordered rubber pants and rec'd shampoo head caps ...I was alittle sad about what had happened.. And still have not rec'd what I first ordered.
Response from HDIS· Feb 27, 2018
Thank you for your feedback. We appreciate your business! We will give you a call to ensure you received the correct product.