Excellent
751 reviews
Hears Hearing & HearablesWe created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing. Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health. We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.
Hears Hearing & Hearables (hearshearingandhearables.com) has 751 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 24 reviews with 3 stars · Clear filters
morris B.
Posted
The product is probably great for the proper application, but it did not work with my hearing aids. I sent it back today. Thanks.
Response from Hears Hearing & Hearables· Jun 12, 2025
Sorry the product didn't work. I hope you found our customer service excellent though. :)). Feel free to review the product and share why it didn't work for you. Other people will benefit from that.
Linda M.
Posted
My charger arrived, but you might think about adjusting the timing of your notices. I received the notice that you had my order, then quite some time passed before I asked for an update on my order. Received three messages from you, and the charger on the same day!
Response from Hears Hearing & Hearables· May 12, 2025
Will do!
John T.
Posted
I'm disappointed it is taking so long to receive the charger.
Response from Hears Hearing & Hearables· Apr 23, 2025
It is hard for us to control USPS shipping. We do offer more than products. We have all kinds of good stuff. :)
Jim H.
Posted
I ordered Friday. I heard Tuesday that my item was out of stock. I heard Wednesday that my revised order is confirmed, and that I should expect a confirmation from USPS. For "shipping takes 3-5 days" to who knows how long, I am now that long without charged heading aides.
Response from Hears Hearing & Hearables· Apr 23, 2025
Sometimes shipping can cause issues. I am sorry we didn't get your product faster. Next time.
Stan B.
Posted
The overall experience online ordering was quick and easy. However, your shipping prices are extremely high for such a small little item. I ordered the Widex Sound Assist which the box comes in 4 x 4 inches. You charge me $12.50 (USPS) for shipping coming from HOPKINS, MN. I ordered off eBay Widex TV Play Kit which is twice the size. They only charge me (USPS) $4.87 for shipping coming from EAST HANOVER NJ. Not sure why HHH charged so much for this, I'm only giving you three stars.
Response from Hears Hearing & Hearables· Apr 10, 2025
We ship USPS priority and we average a price as some shipping is more expensive and others are less. We also track and have insurance coverage. You will notice that the only 3 star reviews we get is people complaining about shipping. Sadly I believe shipping is going to increase in near future especially if USPS has cuts and we have to find a different method of shipping. Trust me, we are not getting rich off of shipping fees.
D. C.
Posted
Customer service was great. My question was answered before the possible response time indicated on question dialog. Main irritant: I thought shipping costs were extreme based on actual package, even considering postal zones. Order/shipping sheet listed this package as 10 ounces and I started to take to PO just to confirm it probably weighed 1.5 ounce.
Response from Hears Hearing & Hearables· Jan 28, 2025
We are happy to offer good customer service. We send priority mail to make sure you get your guards. :)
M.R. S.
Posted
I liked the fact that you have a wide and varied selection of products. However, I have yet to receive my first order placed on 6 Jan. I can’t return the original order, as I have yet to receive it. I have since - reordered and paid for additional shipping and did receive that charger. I had to suggest the solution, and it was at my cost. My charger no longer functioned and was in dire need of a replacement.
Response from Hears Hearing & Hearables· Jan 21, 2025
Don't forget to mention that we gave you a no charge for the replacement and you have yet to send the other one back. Mail can be iffy and it is out of our control, especially during the holiday. I always try to look at the bright side of things when you're working with a small business. Thank you.
mickey G.
Posted
instructions and diagrams are incomplete. didn't even show where the battery recharge port is. also didn't know before my purchase i would need to purchase an additional device before i could hear music from my cd player. still not sure how to make it all work together.
Response from Hears Hearing & Hearables· Oct 20, 2024
I am sorry for all your trouble. Did you call shokz customer support on how to plug in your middle piece? This review should go on the product. Thanks,
