Kim M.
Posted
Meds canceled due to age
I placed an order for a yeast infection and urinary tract infection as I have done many times before when needed. When I got to the pharmacy. I was advised that the Bactrim had been canceled without notice. Wisp later advised it was canceled because I am age 65. I felt that this was discrimination. I can no longer depend on their help.
Response from Wisp· May 8, 2026
Hi there! We appreciate feedback and are committed to providing safe and accessible services. In some cases, in-person evaluation may be recommended to support the best outcomes. For general information on how prescriptions and telehealth visits are handled, please check out our Help Center by searching “Will I be charged if not approved for treatment?”, or reach out to our support team at [email protected].



