WispReviews of hellowisp.com

I am unsatisfied due to three of your providers denying my order three times due to them stating I was pregnant. I even filled out a new intake form and it was still denied due to the provider stating I was pregnant. I am not pregnant, never reported I was pregnant and also state I was taking Lyleq birth control. This company took almost $300 out of my bank account then told me if I authorized another $60 they would send me out the order. I understand that $300 will be placed back into my account AFTER ITS DONE PENDING but I feel the providers are incompetent and don’t know what they’re doing so the safely of my health is not taken seriously with this company and I choose to go somewhere else.

So I ordered my birth control Thursday it’s now Sunday and the I still can’t go pick up my prescription because the pharmacy is closed permanently

Supposed to be a great alternative, especially if you don't have health insurance. But unfortunately I've had two negative experiences due to Dr. Nakamura. The providers need to do a better job of listening to the patient or have another way of gathering information from us. Our bodies are all different- we're not going to show every single symptom or even the same symptom.

I placed an order on Monday and the website said that I was finished. The $ went pending in my bank account. By Friday I noticed that it was still just pending. I did a search for hellowisp in my email and found that they did not send my order . Instead they posed a redundant question that had been clearly answered prior. So I was waiting 5 days … mistakenly thinking my order was o. It’s way for a previously answered question. What a waste of time

The advertisement on Google wrote “Same-Day Plan B Pills - No Appts needed; Open 24/7”. So naturally you think I’m going to buy a Plan B online and pick it up at a pharmacy. Especially because Plan Bs are out of stock at my local stores. Yay for accessibility! Right? Wrong! Advertisement was dishonest. Medication was not accessible the same day. It’s still not available on Day 4 and your emergency doesn’t wait so you’ll have to find a replacement in stores and buy it - at an additional cost. Not to mention that there was nothing to suggest that the amount charged does not include the cost of the medication. I was told that information post purchase in a confirmation email “payment goes towards the cost of consulting to a doctor, your pharmacy will charge you for the medication”. When being advertised a product, I don’t think anyone has a reason to doubt the price of the product IS THE PRICE OF THE PRODUCT. Especially when you’re provided an option to save and bundle by buying 2 or 3. Or by buying medication that counter acts the side effects of levonorgestrel (Plan B). Why does the price increase with each medication if it’s only indicative of a “doctor’s visit”? What’s the point of this setup if it’s neither same day nor equivalent to a purchase? Total cash grab from people who are desperate to access emergency contraception. Any request for a refund is met with “Apologies for the confusion” because “We’re not responsible for dispensing your medication, your pharmacy is”.

I placed my order on 2/21/25. It is now 3/13/25 and I have still not received my order. I had to place an emergency order to my nearest pharmacy on 3/08/25 because I still hadn't received my original order. I thought this was a fast service and would save me time from going to my primary care physician but I was way off. Next time I will just take the time and go to the doctors office.

Was prescribed a medication but it was shipped from their pharmacy instead of my local pharmacy. Did not arrive for 5 business days. Purchased over the counter medication so I wasn’t in pain for 5 additional days. Seems ridiculous to wait for needed medical prescription for 5 days when it could have been called into my local pharmacy & available that day.

Do not recommend, this seems like a dream but was a scam and a hassle. I ordered medication that I needed right away- the website promised delivery within three days but it took almost a week. When I reached out they told me it was waiting at the warehouse to be picked up but offered me to resolution otherwise. I added the OMG cream to my order and was excited to try it out but it actually does nothing. It is like water in a little bottle. You cannot call the company so I again reached out via email to express my concerns about the product only to be told they couldn’t help me because I already received it and send me on my way. This was an expensive item and the response was unacceptable from a customer service standpoint. Poor experience with this company overall.