HINOMI INCReviews of hinomi.co

Had an issue with the armrest that was quickly address and troubleshooted. When s new party needed to be ordered it was all provided to me and quickly. Thanks

Super expérience avec le service ! J'ai commandé une chaise de bureau sauf que la taille était trop petite, ils m'ont donc envoyer un verin plus grand afin de résoudre mon problème. Gentillesse et sympathie était présent chez l'opérateur qui m'as pris en charge

I purchased the chair and upon assembly I noticed the left arm rest was loose. They offered the extended warranty and after qualifying I took videos of the issue and sent them to support. I figured I had a wait but the next day they responded with two images and a video on the procedure. After failing I reached out and they provided a more in depth guide. This proved to be the method and after a short time the arm rest was tightened. Some mfg takes their sweet time but not Hinomi. They responded within a day. Not many will provide such service in today’s world. Most just want your $$ and reaching out is almost non existent. I am totally satisfied with their product and I will recommend them to others.

Extremely responsive, polite customer service

Min was fast and precise. Very kind person. So it's a perfect service!

I had a support request, and the support gave me all the tools to help me around. Highly suggest!

I made a purchase for the x1 for my new apartment and I really like it. Although the parts are kinda heavy, it wasn’t hard for me to assemble. During the unpacking process, I found a little broken on the right armset and I reflected that to the customer service team. They truly amazed me by their timely response and solution. I had my new arm set part arrived and replaced with the broken one with detail instructions.

Support quickly help me with my H1 chair. After determining the issue, they quickly sent me a replacement part. I am happy with the prompt response and polite support!