Excellent
2,736 reviews
Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 2,226 reviews with 5 stars · Clear filters
Fia F.
Posted
My experience was great because I was always updated about the whereabouts of the product I ordered. And it works wonders for my fur babies. Thank you!!
Response from Honest Paws· Mar 13, 2024
Thank you for sharing your feedback! We're so glad it's helping your fur babies! -Crystal
Galaxy’s D.
Posted
Customer service was transparent about an issue/challenges with the new Relief chews. Due to how hard the new product is, I didn't feel comfortable giving them to my 11-year-old dog. We never had an issue with the original product. Getting the Mobility soft chews this week as a replacement. The replacement chews are being sent as a complimentary replacement from HP. They acknowledged the problem and offered a solution. As a result of how this issue was handled, I will continue buying my products from Honest Paws.
Response from Honest Paws· Mar 14, 2024
Thank you for sharing your feedback with us. We're glad to hear you are satisfied with the service we've provided. We're sorry for any inconvenience caused by the new relief bites, but rest assured that we're working continuously to make our product better and continue helping out our furry friends. We appreciate your understanding and trust in us. Feel free to reach out if you have any more questions or need assistance. We're here to help! ~From Your Honest Paws Family 🐶❤️
yRachel M.
Posted
This product didn't work for my dog. But the company's customer service is stellar.
Response from Honest Paws· Mar 13, 2024
Thank you for taking the time to share your feedback with us! We truly appreciate your input. While we regret that our product didn't fully meet your dog's needs, we're still glad to hear that you were pleased with our service. Your satisfaction is our top priority, and we're committed to enhancing our products. We would be grateful for the chance to work with you further on this matter. Please don't hesitate to reach out – we're here and eager to assist you in any way we can! ~From your Honest Paws Family 💖
Scott G.
Posted
My question was answered quickly and professional Thank you
Response from Honest Paws· Mar 13, 2024
Thank you for your feedback, Scott! We're glad we could assist you promptly and professionally. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ~From your Honest Paws Family 💖
Karen A.
Posted
Easy to order, sales person was great.
Response from Honest Paws· Mar 13, 2024
Thank you so much for sharing your review with us. We're happy to hear you're satisfied with our team and service. We hope the product works well for your pet. If you need anything, feel free to reach out! ~From your Honest Paws Family 💖
Deborah L.
Posted
The personal touch and quick response to my needs was very impressive. I will work with Honest Paws in the future and feel confident about the service I will receive. Thank you Antonio!
Response from Honest Paws· Mar 13, 2024
Thank you so much for sharing your experience with us! We're happy to hear that you found our personal touch and quick response impressive. It means a lot to us that you'll be sticking around and trusting us in the future. If you ever need anything, Antonio and the whole team are here for you! Thanks again for choosing Honest Paws! ~From your Honest Paws Family 💖
Missy P.
Posted
Miriam was fantastic! Friendly and efficient. She took care of my issue promptly. Thank you!
Response from Honest Paws· Mar 13, 2024
We're absolutely thrilled to hear that you had a great experience with our team, and we're glad Miriam could assist you promptly! Thank you so much for your feedback. If you ever need help again, just give us a shout. ~From your Honest Paws Family 💖
Kimberlee T.
Posted
Great product for my older dog with beginning stages of arthritis and anxiety.
Response from Honest Paws· Mar 12, 2024
Thanks for sharing your experience with us! We're glad to hear that our product is helping your older pup with joint concerns. If you ever need more, just give us a shout. Here's to more tail-wagging moments! ~From Your Honest Paws Family 🙏🏻💖
