Average
1,097 reviews
Honey Play Box®🌟 Welcome to Honey Play Box®! 🌟 We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires. Join our empowering community today on social! Facebook | Twitter | Instagram | TikTok | YouTube Unlock Joy - Say Yes to Honey Play Box®! ❤️
Honey Play Box® (honeyplaybox.com) has 1,097 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
Showing 270 reviews with 1 star · Clear filters
King
Posted
My toy only work one time and then it wouldn’t charge up anymore not good
Response from Honey Play Box®· Apr 27, 2023
Hi King, We are sincerely sorry for your case, we will contact you via email to solve this as soon as possible. Please don’t worry, we offer a 1-year warranty for our products. Your understanding and patience would be highly appreciated. Kind Regards, HoneyPlayBox Customer Service Center
Beth
Posted
I placed an order at the beginning of April and didn’t receive one of my items. After looking at the steps involved to reach out to the company, I made phone calls during business hours to two different numbers located online. The first was not a working number, and the second number went to an automated recording where I was unable to leave a message. I then sent an email on 4/8/23 requesting clarification on the missing item and my packing slip. There was a line that crossed the missing item off the packing slip but not communication about shipping separately or a refund if it were out of stock. And I have not had any follow-up response to me email since my email was sent and the website promises a response within 24 hours. Honestly it’s frustrating and I would avoid the headache and hassle of ordering from here.
Response from Honey Play Box®· Apr 23, 2023
Hi Beth, We are sincerely sorry for your case, we will contact you via email to solve this as soon as possible. Please don’t worry, we will provide you satisfactory solution. Your understanding and patience would be highly appreciated. Kind Regards, HoneyPlayBox Customer Service Center
Amy C.
Posted
I am very disappointed. I was never told Only 3 items overnight!!! I had a very important date and it was ruined
Response from Honey Play Box®· Apr 23, 2023
Hi Amy, Thank you for sharing your feedback. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated. Sincerely HoneyPlayBox Customer Service Center
Shedagem
Posted
I’ve ordered from honey play box twice, months apart from each other. Each time, items from my order were either missing or mixed up/replaced with another item that I did not want. Receiving a refund for the cost of the missing items seem to go smoothly (though I never heard back from anyone) but it still can be frustrating since orders take time to arrive just to be disappointed to see that you didn’t get the item you purchased. I no longer feel confident that if I continue to purchase from honey play box that the order will be as expected.
Response from Honey Play Box®· Apr 21, 2023
Hello Abs, We are sorry for the inconvenience caused to you. We will contact you via email as soon as possible. Thank you for your feedback, we will improve our service based on your feedback. Your understanding would be highly appreciated. Sincerely Honey Customer Service Center
Craig
Posted
Broken upon receipt. Called and left message, no return call or follow up.
Response from Honey Play Box®· Apr 21, 2023
Hi Craig, We are sincerely sorry for your case, we will contact you via email to solve this as soon as possible. Please don’t worry, we offer a 1-year warranty for our products. Your understanding and patience would be highly appreciated. Kind Regards, Honey Customer Service Center
Snowflake
Posted
My items are damaged or broken. They do not work.
Response from Honey Play Box®· Apr 19, 2023
Hi Samantha, We are sincerely sorry for your case, we will contact you via email to solve this as soon as possible. Please don’t worry, we offer a 1-year warranty for our products. Your understanding and patience would be highly appreciated. Kind Regards, Honey Customer Service Center
David B.
Posted
I paid extra for 1-day delivery. Kept checking status all weekend and it states that it will arrive a week and 1 day after I placed my order 😮💨
Response from Honey Play Box®· Apr 18, 2023
Hi David, We are sincerely sorry for your case, we will contact you via email to solve this as soon as possible. Please don’t worry, we will offer you a proper solution. Your understanding and patience would be highly appreciated. Kind Regards, Honey Customer Service Center
Ronald J.
Posted
Look I told them I just had prostate cancer and I got my prostate out so I tried it once the second time I just turned it on the vibration didn't work and then they told me to show them a video I don't know how to send a video and so then I tried it again and it doesn't work at all and I've been asking them when are they going to send me a new one and they keep asking for that video which I can't send I just don't know how honestly I really don't even know how to send this to you
Response from Honey Play Box®· Apr 17, 2023
Hi Ronald, We are sincerely sorry for your case, we will contact you via email to solve this as soon as possible. Please don’t worry, we offer a 1-year warranty for our products. Your understanding and patience would be highly appreciated. Kind Regards, Honey Customer Service Center
