Excellent
64 reviews
Horow is listed under Bathroom & Kitchen.
Horow (horow.com) has 64 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 56 reviews with 5 stars · Clear filters
Silvia
Posted
Love my toilet
Response from Horow· Feb 24, 2026
Thank you so much for your kind words! We’re thrilled to hear that you love your toilet. Your support truly means a lot to us. If you ever need anything, we’re always here to help!
Joel B.
Posted
Arrived quickly and in good condition. I am satisfied with the toilet although my wife thought it looks too small. Flushes efficiently and refills quickly.
Response from Horow· Jan 29, 2026
Thanks so much for your feedback! We’re glad to hear the toilet arrived quickly and in great condition. It’s awesome that you’re happy with how efficiently it flushes and refills. We totally get that the size might feel a little different—everyone has their own preferences. We’re happy it’s working well for you overall, and feel free to reach out if you need anything!
Rudy M.
Posted
This would be our first time having have a smart toilet, but we bought two for our home and we could not live without them now. Once you take the plunge for convenience and hygiene, you will never go back to a conventional toilet again. The heated seat is our favorite and the night light is great, but the cleanliness features are amazing. The best part of ours T38P is the ADA height also. Feels amazing.
Response from Horow· Jan 29, 2026
Thank you so much for your awesome review! We’re so happy to hear that you're loving the T38P—especially the heated seat and night light. It’s great that the cleanliness features are making a difference for you too. And we’re glad the ADA height is giving you that extra comfort. Thanks for choosing us, and we hope the toilets continue to make your daily routine even better!
Joel C.
Posted
Love this product. Works exactly as described.
Response from Horow· Jan 19, 2026
Thanks for sharing your experience. We’re pleased to know the product met your expectations.
Jeff
Posted
Super fast shipping and excellent customer service. Thank you, Horow!
Response from Horow· Jan 19, 2026
Thanks a lot! We’re glad everything—from shipping to support—went smoothly for you.
Jamaal J.
Posted
I own 3 Horow bidet toilets and have been very happy with them. Bidet toilets are step up from bidet seats, and my family and guests enjoy using them. I have experienced a few issues with the bidets, but Horow supports has been quick to communicate back with me on the issues and provide me recommendations and resolutions.
Response from Horow· Dec 29, 2025
Thank you for your feedback and for choosing HOROW. We’re glad to hear you and your family enjoy our bidet toilets, and we’re happy our support team could assist you promptly. We truly appreciate your trust in HOROW.
Only Through Jesus Christ is R.
Posted
We have never had a smart toilet, but we bought three for our home and we could not live without them now. Once you take the plunge for convenience and hygiene, you will never go back to a conventional toilet again. The heated seat is our favorite and the night light is great, but the cleanliness features are amazing. After we bought ours, our daughter in law liked it s much their family bought three. The sale on Black Friday was almost a third off.
Response from Horow· Dec 16, 2025
Thank you so much for sharing your experience! We’re thrilled to hear how much you and your family are enjoying your smart toilets. Comfort, hygiene, and thoughtful features like the heated seat and night light are exactly what we aim to deliver. It truly means a lot to us that your experience was so positive it inspired your family to choose our products as well. Thank you for trusting our brand and for being part of our community.
Andrew M.
Posted
Muy bueno!!
Response from Horow· Dec 16, 2025
¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia fue muy buena. ¡Esperamos verte de nuevo pronto!
