Edward M.
Posted
Waiting, still waiting and not happy about it
Ordered 4-5-26 the ad said up to 3 weeks. Later reading other ads said maybe 30-40 days. Emailed twice received no response. Don't order unless you are prepared to wait while maybe getting your product. Update, I have emailed again, phoned the customer help line again (got the auto phone business hours again) and searched through my spam folder No response! 6-9-26, just checked for any response 6-16, nothing in my emails, spam filter and I just called the customer service number to get the auto-response business hours. NOT HAPPY!
Response from Huckle Bee Farms· May 5, 2026
Your order was placed on April 5, 2026, and while we do communicate estimated timelines, these are not guarantees. Our products are made in small batches and bottled to order, which can extend processing times depending on demand. That said, you should not feel left without communication. We do respond to customer emails, and if you did not receive a reply, it’s possible our response did not reach you or was filtered. We’re happy to review that directly. We also want to be clear—customers do receive their orders or a resolution. We do not leave orders unfulfilled. If you would like a current status update, fulfillment timeline, or a refund, please contact us directly at 724-747-7855 and we will take care of this promptly. — Jim Huckle Bee Farms



