Zuleyma M.
Posted
Great person very helpful and…
Great person very helpful and knowledgeable!
Response from IdentityIQ· Aug 31, 2026
Thank you for sharing your experience with our Customer Care Center, Zuleyma! We're always happy to assist.

Great
463 reviews
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Zuleyma M.
Posted
Great person very helpful and knowledgeable!
Response from IdentityIQ· Aug 31, 2026
Thank you for sharing your experience with our Customer Care Center, Zuleyma! We're always happy to assist.
Matthew V.
Posted
Super Helpful! Very Affordable! Must Have!
Response from IdentityIQ· Aug 24, 2026
Thank you for sharing your experience with our services, Matthew! We're thrilled to hear that you found our product helpful and that it's been such a great value for you.
Paul
Posted
It was a pleasure speaking with Zee A,, she has an excellent personality She is very knowledgeable regarding what I was calling about and some how i was able to open up everything and see my scores She solved everything and explained how i can reposition the IQ App on my phone So it was easier to find it in the future Your company can be very proud having someone like her with excellent customer communication
Response from IdentityIQ· Aug 20, 2026
Thank you for sharing your experience with our Customer Care Center, Paul! We're thrilled that our onboarding process set you up for success and that you're finding value in our app. Your feedback means so much to us and motivates our team to keep delivering great service. We look forward to supporting your financial journey!
Vana G.
Posted
She was very lovely to talk to and answered all of my questions she was a great help
Response from IdentityIQ· Jul 23, 2026
Thank you for sharing your experience with our Customer Care Center, Vana! We're so glad to hear that we were able to assist.
Rosamaria De La F.
Posted
Mr Mark J assistance on my situation , I we’ll highly recommend identity iq , amazing customer service and Mr Mark Johnson did very promp job on my fraudulent situation , and his caring for my situation , very well promp response . Mr Mark J thank u thank u . May God Bless u for your amazing work and great customer service.
Response from IdentityIQ· Jul 8, 2026
Hello Rosamaria, Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that our team was able to assist you promptly with your fraudulent situation and provide the level of care and customer service you deserved. Helping protect our members and resolving issues quickly is at the heart of what we do at IdentityIQ. Your kind words mean a lot to us and motivate our entire team to continue delivering the exceptional service our customers depend on. Thank you again for choosing IdentityIQ.
Tan T.
Posted
Representative was very pleasant and helpful.
Response from IdentityIQ· Jun 19, 2026
Thank you for sharing your experience with our Customer Care Center, Tan! We're always happy to assist
COLLEEN
Posted
Claire listened to my concerns and provided me with options
Response from IdentityIQ· Jun 19, 2026
Thank you for sharing your experience with our Customer Care Center, Colleen! We're so happy to hear that we were able to provide you with options.
Emmanu
Posted
Great customer service
Response from IdentityIQ· Jun 19, 2026
Thank you for sharing your experience with our Customer Care Center! We're so glad to hear that we were able to assist.