Jacques K.
Posted
Ordered ink cartridges on the 10th and waited long enough of…
Ordered ink cartridges on the 10th of May. Received the cartridges on the 17th. Tried for over 2 hours to get the Epson XP600 to accept the cartridges. Got the Inkjets trouble shooting info and still did not work. I emailed them on Saturday the 17th and have not heard back.I called their Customer Service at 10:00 am EST as their message said they opened at 7:00 PST. Nobody answered and was told to leave a message. I need my printer. It has been over a week I have had to wait...I called my credit card company and am cancelling this order. ordered from Amazon and will have cartridges here by tomorrow. Don't waste your time with A, a product that doesn't work. B, cannot get answers or assistance. C, Cannot use my printer for over a week. D, Amazon was cheaper and more reputable.