Poor
78 reviews
Insomnia Cookies is a chain of bakeries in the United States that specializes in delivering warm cookies.
Insomnia Cookies (insomniacookies.com) has 78 customer reviews on Consumer Courier, with an average rating of 2.7 out of 5.
Showing 35 reviews with 1 star · Clear filters
Kathleen P.
Posted
I ordered cookies for my son at college and he never received the cookies. I sent letters to the CEO and never heard anything. This company SUCKS!!! Do yourself a favor and don’t order from them!
Nancy F.
Posted
Bought cookies from this vendor a couple of years ago and the were terrific. Just bought 3 today and will never go back. At almost $3 per cookie, they were small, not tasty and soggy. Safeway and Grandma's cookie are better than these. Very dissatisfied and disappointed.
Kim C.
Posted
Ordered cookies 2 hours ago been assigned a different driver explaining that you use a third party. I guess a third party got the first set of cookies and I get to wait 2 other hours for them to get them cooked and ready again. Not a great experience.
Hue J.
Posted
My Great Grandma got salmonella from this cookie, it was an excruciating rage to experience. “Insomnia Cookies” more like “Insalmonella Cookies” 😑…..
jonah
Posted
Insomnia cookies has made it impossible to get tax exempt. This is the only chain that makes us in fort collins but it is all stores that make you jump through a bunch of hoops. you cannot get tax exemption in any store locations. I called corporate and talked to a girl named Dominique. she was a very rude person to me and she was a supervisor! which says a lot! IF YOU ARE IN FORT COLLINS AND NEED TAX EXEMPTION. DO NOT ORDER FROM INSOMNIA COOKIES. I wish I could give it lower than one star. you need to rethink how you run things in a college town. I am super not happy and will never order from insomnia again and id advise you'd do the same!!
Private
Posted
I have been trying to call the store for days I can never get a live person it always sends me to two different mailboxes and both are always full I really would like to talk to someone about a job I currently work at crumbl cookies please tell me how I can talk to a live person already put application in.
renee T.
Posted
Order was wrong , over 30 minutes past time past order time when I placed on line stuffed 12 cookies in a small box broken and stuck together and two other cookies In a bag and I took pictures of how they looked and for the price 12 cookies was stuffed in a box for 6 . Every time you call voice mail full and can never speak with someone.
Autumn T.
Posted
Everytime I order delivery they always leave my food on the ground instead of knocking on my door.
