Mike
Posted
Too expensive
Too expensive. Not enough matches
Response from It's Just Lunch· Oct 31, 2024
HI Mike! Thank you for sharing your feedback and we are sorry to hear that you feel this way. We will call you to chat about it further. Thanks!

Average
665 reviews
The It’s Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch (itsjustlunch.com) has 665 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
Showing 42 reviews with 3 stars · Clear filters
Mike
Posted
Too expensive. Not enough matches
Response from It's Just Lunch· Oct 31, 2024
HI Mike! Thank you for sharing your feedback and we are sorry to hear that you feel this way. We will call you to chat about it further. Thanks!
Private N.
Posted
The quality of the matches varied. I provide meaningful feedback after every date to help refine the search efforts. However, sometimes I wonder if team members talk with each other when considering other matches. For example, there were a few matches which clearly didn't match the critical criteria parameters yet I would be matched anyway. I dealt with a number of different Matchmakers and I felt that hurt the overall refinement process with consistency.
Response from It's Just Lunch· Sep 23, 2024
We truly appreciate your feedback on the process and your experience. We will share this with our team as this is an essential part of providing a positive dating experience. Thank you!
MARIA
Posted
Current matchmaker appears to listen to me and honor my preferences. Previous matchmaker sent me on dates that were a waste of time. I started listening to my gut and saying no to matches that aren’t what I am looking for. I found that every profile that they sent over had very out of date pictures of the proposed match. I really don’t have time for dating sites and thought this would be an efficient way to meet new people. But IJL seems to have rather limited active client list that matches up with my criteria and they tend to dig up inactive clients. Hence the dated profile pics.
Response from It's Just Lunch· Sep 23, 2024
We appreciate so much your candid feedback about the process and will be sure to share this with our team. We are happy to hear you are enjoying the relationship with your matchmaker. Looking forward to your next fun first date!
Aracustomer
Posted
The Restaurant, food and service top knotch. Quality of gentleman was a 10. Courteous, generous with providing time to get to know each other and paying for my meal was a plus. I liked that it didn’t feel rushed and that the person was thoughtful as well as present. Willing to share at any level presented and open with honest answers to my questions. We laughed and smiled.😉
Response from It's Just Lunch· Sep 3, 2024
We are so happy to hear you had a great date, thank you for being an IJL client and we look forward to your next fun first date!
customer
Posted
It took over a month to get a first date which was a little frustrating. I’m trying to be patient with the process but I’m a little skeptical.
Response from It's Just Lunch· Aug 13, 2024
HI Michelle! We appreciate your feedback. IJL has provided three dates thus far, Loren, Brad and Brian. We are happy to hear your first date went well and are hard at work on your next date. Thanks!
Richard M.
Posted
There are several women on your site who are utilizing your site to run a prostitution operation.
customer
Posted
I have used this service in the past, however this time, I have to always reach out to see where my next date is. This is new as my other matchmakers always reached out to me - ALWAYS. I do not have time for this and have paid good money to have you do it for me. Otherwise, I would just use a cheaper, on-line dating app.
Response from It's Just Lunch· Jul 1, 2024
We appreciate this feedback and will share it with our team.
Current customer S.
Posted
My first match maker was amazing. She listened to the feedback and I believe tried to adjust accordingly. I paused membership because I had a potential long-term match. It didn't work out so I came back. My new matchmaker assigned to me upon my return never responded to me and refused to arrange a time to speak. It felt like the matchmaker was some AI bot or something, because they wouldn't respond to what I was asking. I then got a new matchmaker, who will respond to me, but doesn't seem to listen when I provide feedback. My feedback is noted, but not validated. So it is just a waste of breath at this point. I have had some good dates, but all the best ones were under my first matchmaker. The rest have been very blah.
Response from It's Just Lunch· Jul 1, 2024
Thank you for taking the time to express your concerns and share your experience. We will absolutely make sure to alert our team.