Julie
Posted
What is up with their quality
What is up with their quality? The material is cheap and the color washes out so quickly. Figs scrubs look new after 3 years of constant wear, and their customer service never fails.
Bad
21 reviews
Jaanuu is the industry’s most contemporary medical apparel brand. Designed by celebrity Pediatrician, Dr. Neela, our antimicrobial-finished scrubs combine both fashion and function.
Jaanuu (jaanuu.com) has 21 customer reviews on Consumer Courier, with an average rating of 1.8 out of 5.
Showing 13 reviews with 1 star · Clear filters
Julie
Posted
What is up with their quality? The material is cheap and the color washes out so quickly. Figs scrubs look new after 3 years of constant wear, and their customer service never fails.
myla D.
Posted
needed to return items almost 3rd month no response, i need return label. has not received yet. 2x email them, 1x on fb messenger but no response. POOR customer service.
Chez H.
Posted
Avoid purchasing from this company. I made a substantial investment of £250 on scrubs, which I returned via signed-for delivery due to dissatisfaction. Regrettably, the company has been delaying my refund, citing issues stemming from a recent change in couriers. Despite assurances of resolution, it has been four months with no reimbursement in sight. Concerningly, the six-month window for dispute resolution is fast approaching, leading me to suspect deliberate stalling tactics. Regrettably, I may need to involve my bank to resolve this matter. Such an experience is disappointing, especially from a purportedly reputable company. The responses received suggest a lack of integrity, bordering on fraudulent behavior.
Benjilove
Posted
The scrubs look great and fit great right out of the package. After you wash them 1 time they are a wrinkled mess. They will only take a return if you haven’t removed the tags - which you have to do to wash them. Purchase these only if you love ironing and even after ironing they look horrible. I spent 30 minuets trying to get the wrinkles out. Not worth it!
Kenneth J.
Posted
I purchased $200 worth of embroidered scrubs and they never arrived. No help from Jaanu or any way to contact customer service verbally. They use a non-trustworthy shipping agency (not UPS, FedEx or USPS). Avoid at all costs.