James Oro Eyewear Reviews | Read Customer Reviews of jamesoro.com

James Oro Eyewear Reviews | Read Customer Reviews of jamesoro.com

James Oro Eyewear reviews

Showing 19 reviews with 1 star · Clear filters

Akshay P.
Posted Oct 15, 2025
Did not receive the order
Did not receive the order Or delivered to the wrong address
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Lynn P.
Posted Jun 18, 2025
Didn't receive Father's Day order
Didn't receive Father's Day order. They use the slowest cheapest shipping method. There's no customer service, its non existent. This is why i should'nve ordered from a "company" with no cs phone number. I wish a certain person would stop find these clown ah companies
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uravgITguy C.
Posted Jun 12, 2025
Terrible customer service
Ordered a pair of glasses from company. Order was canceled. Contacted them twice to find out why. No response.
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Johnathan H.
Posted Jan 3, 2025
The glasses don't fit and s Seem to be…
The glasses don't fit and s Seem to be stretched like they had been wear before.
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Eugene H.
Posted Nov 6, 2024
Purchased a pair of Serpant gold
Purchased a pair of Serpant gold. They broke after wearing a few times. I emailed them about this but they never responded. I wouldn’t recommend them
Response from James Oro Eyewear· Dec 13, 2024
Hi Eugene, We're sorry to hear that your frames broke after wearing them a few times. We emailed you for a photo so that we can honor our one-year warranty, but we never heard back. Please contact us [email protected] so we can address this issue and get you a replacement as soon as possible. We're grateful for your feedback and will use it to improve our business.
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Francisco Joaquin S.
Posted Oct 6, 2024
Mis lentes aun no han sido entregados
Mis lentes aun no han sido entregados en mi domicilio y ustedes me envian un mail diciendo que llegaron. Necesito saber donde estan y cuando van a llegar
Response from James Oro Eyewear· Dec 18, 2024
Hola Francisco, Gracias por su reciente pedido de James Oro. Procesamos un reembolso porque usted declaró que no recibió su pedido, que el mensajero dijo que lo entregó
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Posted Aug 27, 2024
Never received my order
Never received my order. Very bad customer service
Response from James Oro Eyewear· Dec 13, 2024
Hi Anahit, Thank you for your review. Sorry that you did not receive package even though the courier stated it was delivered. However, as a customer service courtesy, we issued a refund for the order.
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Bryan M.
Posted Jun 28, 2024
The worst customer service and business…
The worst customer service and business, i placed an order and after a week someone send an email stating that they had to move from their supply warehouse all of a sudden so the shipment was delayed and after 4 days I contacted them and i was told once again that it will be shipped in a day or two and if I didn’t wanna wait i should cancel my order . Do not get mislead.
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