Great
805 reviews
Karmaloop is the largest Streetwear Store, Carry the Top Brands and Styles that is relevant in today's fashion
Karmaloop (karmaloop.com) has 805 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 98 reviews with 1 star · Clear filters
Ivan
Posted
I wanted to buy 2 shirts from the same brand and they tried to charge me 2 separate shipping prices for each item at checkout so I only bought one.
Response from Karmaloop· Apr 4, 2018
Hello, We would like to review the issue, we tried contacting you through the phone, however we only were able to leave a voicemail. Please give us a call 844-625-5667 we are open Mon-Fri 7am-5pm PST. We look forward to your response.
Steve P.
Posted
They mislead you into thinking the registration coupon applies but then they exclude it for all the good items. Not cool
Response from Karmaloop· Mar 12, 2018
Hello, We have tried to contact you over the phone leaving you a voicemail with important order information. Please give us a call at 844-625-5667 our hours of operation are 7am-5pm PST. We look forward to your call back.
ATP
Posted
Super bummed I took the click bait on this advertising. The Converse shoes didn't fit my son. When I sent the *brand new shoes* back, they wouldn't give me a refund for the $64.00. Instead, they gave me "store credit" -- minus the $10.00 shipping fees. Nevermind that I spent $16.00 shipping the ill-fitting ones back. $26.00 in the hole...and still no shoes. So now I'm stuck shopping from this company again -- bitterly spending $54.00 -- just to recover my losses. I will never shop with them again. I don't recommend you do either. You deserve better karma.
Response from Karmaloop· Mar 6, 2018
Hello, We would like to look into this matter, the number provide on the order doesn't seem to work. Can you please call us at 844-625-5667, we are open 7am-5pm PST.
Pissed
Posted
I've been shopping with Karmaloop since 2012 but they've gone downhill lately. When they hadn't shipped my order after 2 weeks I contacted them to ask about it and had to send several emails before I got a response. Their response was for me to cancel my order and reorder. Before I could decide they cancelled my order for me without asking. After I reordered I realized that they only partially refunded me. While I was sending several emails trying to figure out why I was only partially refunded, they then cancelled my reorder and only partially refunded me AGAIN. So they took my money for 3 weeks and then basically stole money from my orders TWICE with no explanation. It got so bad I had to contact PayPal to intervene. I'm never ordering from Karmaloop again.
Response from Karmaloop· Mar 6, 2018
Hello, We do apologize, we have sent you a personal email with more information on the matter.
Mitch C.
Posted
The line of communication with their 3rd party vendors are HORRIBLE..... Though the discount is good, orders could take anywhere from 1 to 1.5 months just to be completely be processed and shipped. If you were to weigh out the "time-value" of money, it is better to go elsewhere to maximize the most utility. I'm not being a hater too, this is my honest review.
mitchell M.
Posted
I was not provided my promo code for my order
Unsatisfied Service E.
Posted
They are not efficient. They do not contact you back when they say they will. I've historically had perpetual complications with my orders. They do not prioritize the needs of their paying customers. They also have a very bad line of communication with outside vendors. Lastly, available stock on the website are not updated on a timely basis; meaning you could be paying for an item that is out of stock and you won't get a refund until after 10 business days....
Akeem S.
Posted
I ordered pants and printed the receipt for it to tell me OUT OF STOCK, CUSTOMER SERVICE IS NOT THERE TO TAKE MY PHONE CALL AND SAY THEY WILL CALL ME BACK 24-48 HRS.
