Average
96 reviews
Cute Kawaii products & merchandise.
KawaiiMerch.com (kawaiimerch.com) has 96 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
Showing 34 reviews with 5 stars · Clear filters
Remi D.
Posted
I thought that I received the wrong backpack, but in the and it was wrapped inside out. They wrote that they face it a few times. probably something went wrong on the production package stage!
Emily J.
Posted
The animal print Kawaii ankle socks are so comfortable to wear. Love this print and fabric.
Robin G.
Posted
The product I received exceeded my expectations. My heart practically melted when I received my first order - a super soft and squishy plushie that instantly become my new cuddle buddy. I definitely recommend plushies from them.
Linh F.
Posted
Recently I ordered some kawaii women's socks. These ankle socks are an absolute delight for my feet. They are adorable with their cute design and also provide the perfect level of comfort. Worth for money!
MarcellaWatson
Posted
I was skeptical when I saw all these reviews but my Cinnamoroll shoes were delivered on time.
Nancy F.
Posted
UPDATE: after sending pictures the seller said to open the bag that it looks inside out. Yes it was in fact inside out! lol I did not want to open in case I had to return. Giving them 5 stars for fast shipping, super cute backpack and great customer service. Thank you and sorry for the trouble! I gave an extra star because the package arrived in 2 weeks as expected. The problem is that I received the WRONG item. i have tried messaging them through their website contact form and emailed them as well and still no reply back. I really just want to receive the backpack that my daughter wants. This is very frustrating. It really is a hit or miss with them.
Response from KawaiiMerch.com· Aug 24, 2023
Hello, Thank you for sharing your feedback with us. We're glad to hear that the package arrived within the expected timeframe, although we understand that there's been an issue with the item you received. We sincerely apologize for the inconvenience and frustration this situation has caused. To address this matter, we have initiated a full refund for your order. We're committed to ensuring that you receive the product you intended to order and that your experience with us is a positive one. In order to help us better understand what went wrong, we kindly ask that you send us a few pictures of the incorrect item you received to [email protected]. This will greatly assist us in investigating the issue and taking corrective measures. Please be assured that you do not need to return the product. We want to make the resolution process as smooth as possible for you. Once again, we apologize for any inconvenience this has caused and appreciate your understanding. We're determined to rectify this situation and provide you with the service you deserve. If you have any further questions or concerns, please feel free to reach out to our support team. Best regards
Destiny R.
Posted
I bought some erasable pens and all as described. Delivered in 7 days. Over all not bed.
Response from KawaiiMerch.com· Aug 17, 2023
Hello Dear Customer We appreciate your feedback. It's great to know that product matched the description and was delivered in a timely manner. If you have any more comments or questions, please feel free to get in touch. Thank you for choosing our products!
Karine M.
Posted
I have received my bottle last week and it’s amazing. I think my niece will be super happy.
Response from KawaiiMerch.com· Aug 8, 2023
Hello Dear Customer After checking Your package tracking, we can see that Your product has been successfully delivered to Your address. We'd be very thankful for the update! <3
