John G.
Posted
Quality replacement product.
Quality replacement product.

Average
334 reviews
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
John G.
Posted
Quality replacement product.
Ray D.
Posted
Worked as expected. Shipping was pricey.
joeydsmom
Posted
The best part of this process was being able to go to the website, order the part and have it shipped quickly to my home. The piece was extremely simple to install which I did. It took all of 2 minutes to change the faucet to work with a different sink and vanity that had been installed. And I did it all at night without having to wait until day hours to make a call! Perfect system!
Stuart B.
Posted
In today's cut corner market, it was refreshing to find your company actually did what they said they would do. Kingston stood behind their warranty and provided a replacement item without the struggle that we have had getting other manufacturers to deal with warranty issues. Thank you- grateful customer.
Francis H.
Posted
Nice selection of products, good prices, great return policy!
John P.
Posted
The replacement fixture was identical to my old fixture and installation of new valves and installation went in perfectly
Gsnaps
Posted
We love the many Brushed Brass accessories purchased from Kingston Brass for our newly renovated master bathroom. The L-shapedGrab Bars in the shower are like art work as is shower Drain. The Heritage KS1437AX Double-Handle 1 Hole Deck Mount Bathroom Faucet is stunning and we love how the faucet swivels side to side. The Milano Towel Rings and small pieces all match perfectly. Best if all shipping was timely and well communicated. Thank-You!
Charles F.
Posted
Great company. I ordered wrong part and they refunded me immediately. Great customer service