Delivery took forever/months. My 2 cats like it so 4 stars for that, 1 star off for delivery.
RR
ross R.
Posted
My order arrived quickly
My order arrived quickly, and I appreciate the information on cat health supplied.
RW
Richard W.
Posted
The Taurine is helping my cat
The Taurine is helping my cat. I'm having some issues with the reorder subscription. The customer service has been prompt to reply, but the issue is not fixed yet. I'm waiting for my next order to arrive.
JO
Joli
Posted
Purchasesd KittySupps Taurine for my cat
I've purchasesd KittySupps Taurine for my cat and the product has improved her coat and her well-being a great deal! The subscription portion is extremely difficult to navigate!
Customer sevice is very good they are very helpful!
Delivery took a long time!
TF
Taylor F.
Posted
Wonderful Product, Bad Delivery Experience
The product is absolutely wonderful! I use very little each week just because I've found that too much of it, makes my cat lethargic and not interested in eating (she went about a week with barley eating anything, so I stopped giving it to her for a week or so. Then, I started giving it to her twice a week and she has been so much better! She is only puking, maybe, once a week now and she is much more playful than she had been prior to trying this product!)
My only complaint was that I ordered it, and it took over a month to arrive. The tracking was awful! It told me when they sent it out and what day it was supposed to arrive. It was supposed to take about two weeks, but I had no communication in between. There were no updates on where it was or why it was delayed.
After waiting about two more weeks, I finally emailed the company. They told me they do not get tracking updates either and that they sent it out so there was nothing they could do. . .
Luckily, two days after my email to the company, my purchase arrived! I'm hoping that the "Kittysupps" company switches delivery companies or something, now that they have established themselves a little bit, so delivery will be better.
Otherwise, it is a fantastic product and I will continue ordering! Thank you very much!!
DE
Debra
Posted
The product is good
The product is good, even though it comes from China. I just wish turnaround from order to door was faster.
TH
ThomasZ
Posted
Responsive company
I have twice been charged when I did not expect it, however they have been very communicative in trying to help me and I respect that. Also, the product is excellent, and my cats seem even more energetic. I am a fan.
