David
Posted
Comfort all the way around
Great customer service along with a great quality shoe.
Response from KURU Footwear· Dec 16, 2024
We are so happy to hear this! Thank you for choosing KURU

Excellent
925 reviews
KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 776 reviews with 5 stars · Clear filters
David
Posted
Great customer service along with a great quality shoe.
Response from KURU Footwear· Dec 16, 2024
We are so happy to hear this! Thank you for choosing KURU
Mary
Posted
Problem solved. Agent was knowledgeable, polite, and helped me through the return process professionally.
Response from KURU Footwear· Dec 16, 2024
We appreciate you taking the time to leave your experience and feedback with us. Thanks for trying our shoes!
Ruth T.
Posted
Great customer service. I'm a new customer and just learning about these great shoes. Many thanks!!!
Response from KURU Footwear· Dec 13, 2024
I'm so happy we were able to help. Thank you for being the best part of KURU!
Greg M.
Posted
Good information in a timely manner. I do appreciate that!
Response from KURU Footwear· Dec 13, 2024
And we appreciate you! Thank you for sharing your amazing experience.
Joy
Posted
Gave Kuru a try despite seldom buying shoes off the web. Well, kurus are amazing, no more foot pain and they are so well constructed. The company’s employees give tremendous service as well.
Response from KURU Footwear· Dec 13, 2024
Thank you for taking that leap and giving KURU shoes a shot! I'm so happy your experience was so wonderful!
IbYaGurl
Posted
Kuru has significantly helped with my foot pain. There was a defect on one shoe, and Kuru quickly and efficiently resolved the issue much to my satisfaction. Excellent customer service, and Kuru stands behind its products.
Response from KURU Footwear· Dec 13, 2024
Oh, I'm sorry to hear about the defect, but that's why we have our amazing warranty policy. I'm so happy we could help resolve that. Thanks for choosing KURU!
RSW
Posted
The KURU customer service representative could not have been more helpful. She was professional and thorough, making sure I had the QR code for my return and also all needed to order another pair of KURU shoes. Absolutely wonderful and smooth experience.
Response from KURU Footwear· Dec 13, 2024
Thank you for sharing yoru wonderful experience! I'm happy we could help and I appreciate you giving our shoes a shot.
Food E.
Posted
Very good product, great customer service, quick response
Response from KURU Footwear· Dec 11, 2024
We are always happy to help! Thank you so much for choosing KURU!