Kayla
Posted
Poor customer service
Poor communication and customer service.
New
2 reviews
Scores get a color once a company has 5 reviews.
Laurich Dentistry is your Farmington Hills, Livonia, and Detroit, MI dentist, providing quality dental care for children, teens, and adults. Call today (248) 579-0618
Laurich Dentistry (laurichdentistry.com) has 2 customer reviews on Consumer Courier, with an average rating of 1.5 out of 5.
2 approved reviews, newest moderated first
Kayla
Posted
Poor communication and customer service.
Kennedy B.
Posted
I'm sorry to lose you as our Dentist. I spoke with your office manager and she advised me she has spoken with you and that your office will no longer honor our agreement to bill for services; an agreement that has been in place since we've been coming to your office. Our payment record is impeccable and I don't understand why the agreement has now been arbitrarily violated - without even the courtesy of a notice. We should have been "grandfathered" in. When agreements are violated that's a big red flag to me. It's not the way to treat long time patients. You're a good dentist and I'm sorry you have chosen to end the relationship. You have left us no choice but to move on. Should you change your mind before I find another dentist your manager knows how to reach me. Regards, Ken