Bryan K.
Posted
Non existent customer service
Non existent customer service, unsure there is anyone employed for this other than automated bots. Garbage company, any self respecting person would never use.

Poor
427 reviews
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
Showing 189 reviews with 1 star · Clear filters
Bryan K.
Posted
Non existent customer service, unsure there is anyone employed for this other than automated bots. Garbage company, any self respecting person would never use.
Jill J.
Posted
Sloppy lawn mowing. Dumped all of the clippings in one section of my back yard.
May
Posted
This company is a scam. Didn't complete the work and didn't clean up. Customer service useless.
Jose C.
Posted
If you have a good provider through lawn guru cancel lawn guru and keep your provider. The main reason why people don’t actually do the jobs and drop them is because lawn guru is usually screwing the provider. The providers know what the job is worth yet Lawn Guru still wants to pay the service provider less than $30 dollars. They need to get more realistic with the prices or the company will go down hill. Gas is expensive now, cost of living has gone up yet they expect service providers to do a yard that’s trashed for a low price because other yards go for that much. Gtfo
Em Bee J.
Posted
I really wish that I checked the reviews before ordering lawn service. Services were supposed to be rendered within 48 hours and payment processed after services were complete...and yet here we are with no service 48 hours later and my cc has been charged...Customer service is non existent. They dont respond to calls (just a message machine), text, or "live chats." will have to go through the dispute process with CC company. Buyer beware.
Tristan A.
Posted
The job of cutting my grass was accepted then "released" by 3 different providers. Around 15 days after I had contracted for service, a provider actually cut my lawn. They charged me an "overgrown" fee. They missed lines of grass between mower passes, didn't cut the dogyard grass AT ALL, didn't trim along the fence line, and cut AROUND a temporary tag (from TrueGreen). Nope, not a fan.
Joycelyn P.
Posted
Terrible company! I booked a scheduled appointment with lawn guru to cut my grass. They did not show up. In addition, they didn’t bother to give me a call to let me know they couldn’t make the schedule appointment. They texted me the next day and told me they were on their way to cut my grass. I had already cut my grass and told them do not to come. Most of all, they had the audacity to charge my credit card. I texted them back and told them to refund my money for a service they didn’t deliver they did not respond. I had to file a fraud claim with my credit card company to get my money back. Stay away from Lawn Guru they are a scam!
Brian M.
Posted
This business is a scam. Horrible customer support and people frequently no show. We even had a person scheduled to come after multiple no shows and Lawn “not a guru” cancelled the appointment after calling to ensure someone was coming. Complete runarounds. Avoid at all costs.