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LensCrafters Reviews | Read Customer Reviews of lenscrafters.com

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Health & Medical
Vision & Hearing
LensCrafters

Vision & Hearing

LensCraftersReviews of lenscrafters.com

4000 Luxottica Place, Mason, Ohio

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3.2

Average

962 reviews

LensCrafters3.2

Reviews962 About Contact

About LensCrafters

Because LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality.We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health.Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses.Because style is unique.No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.

LensCrafters (lenscrafters.com) has 962 customer reviews on Consumer Courier, with an average rating of 3.2 out of 5.

Also known as: lenscrafters.com
Website: lenscrafters.com
Category: Vision & Hearing
Location: Mason, Ohio
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 70% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star51%
4 star4%
3 star2%
2 star4%
1 star38%

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Contact & location

(877) 753-6727
lenscrafters.com
[email protected]
4000 Luxottica PlaceMason, OH 45040

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LensCrafters reviews

Showing 489 reviews with 5 stars · Clear filters

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Kymoni C.
Posted Jul 17, 2023
The website was very user friendly and…
The website was very user friendly and easy to navigate.
Report
Eric M.
Posted Jul 17, 2023
quick and easy
ordering online was easy and quick, but some ray ban sunglasses sizes are incorrect.
Report
Jessica F.
Posted Jul 16, 2023
I ordered my glasses online they came…
I ordered my glasses online they came earlier than expected. I love them !!!
Report
Shawn W.
Posted Jul 14, 2023
LensCrafters did an excellent job with…
LensCrafters did an excellent job with making my glasses! The online experience was very easy to do! I would recommend them to anyone needing glasses!
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Aaron D.
Posted Jul 13, 2023
Customer service was great
Customer service was great. I didn't care for the pair of sunglasses I purchased so I returned them under the 30 day guarantee, and purchased a different pair. Good company to do business with. It gave me piece of mind knowing they stand behind the products they sell and will purchase from them again.
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Amy M.
Posted Jul 11, 2023
5 stars for virtual try on and shipping
I liked being able to virtually try on the glasses beforehand. They shipped quickly and were exactly what I wanted.
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Tom R.
Posted Jul 9, 2023
First time buying prescription glasses…
First time buying prescription glasses online. Picking frame, lenses and entering prescription were a cinch. Best of all glasses came in 5 days.
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B.Guevara
Posted Jul 4, 2023
The price was great
The price was great, and the whole process was smooth!
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